Lead Barista - Starbucks Quartzsite

Terrible's•Quartzsite, AZ
•Onsite

About The Position

The Lead Barista serves as a role model for store operating standards and helps create the Starbucks Experience. The role leads each shift while working alongside baristas to provide quality customer service and expertly prepared products. In an energetic store environment, the Lead Barista guides and influences others, supports an encouraging team atmosphere, and develops leadership skills. The position emphasizes creating an uplifting experience for customers and team members.

Requirements

  • One year of customer service experience in a retail or restaurant environment.
  • At least six months of experience in a position involving constant interaction with customers and fulfilling their requests.
  • At least six months of experience delegating tasks to employees and/or coordinating the tasks of two or more employees.
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Be available to work flexible hours, which may include early mornings, evenings, weekends, nights, and/or holidays.
  • Ability to direct others, learn quickly, and communicate effectively orally.
  • Knowledge of the retail environment; strong interpersonal skills; ability to work as part of a team and build relationships.
  • Ability to remain calm in a fast-paced, energetic environment.
  • Experience or familiarity with cash handling and store safety is valued.

Responsibilities

  • Lead shifts and direct, deploy, and guide baristas.
  • Work alongside the team to deliver quality customer service and expertly crafted products.
  • Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations.
  • Meet store operating policies and standards for product quality, cash handling, and store safety and security.
  • Help maintain an encouraging team environment and motivate others.
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