Lead Barista - Starbucks Quartzsite

Terrible's • Quartzsite, AZ

5d

About The Position

The Lead Barista serves as a role model for store operating standards and helps deliver the Starbucks Experience. The role leads each shift while working alongside baristas to provide quality customer service and expertly prepared products. In an energetic store environment, the Lead Barista guides and influences others, fosters an encouraging team environment, and develops leadership skills. The position includes preparing and coaching the preparation of food and beverages to standard recipes or customized customer requests, along with responsibilities involving cash handling, store safety, and security.

Requirements

• One year of customer service experience in a retail or restaurant environment.
• At least six months of experience in a position involving constant interaction with customers and fulfilling their requests.
• At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
• Ability to maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Ability to meet store operating policies and standards, including quality, cash handling, and safety and security requirements, with or without reasonable accommodation.
• Ability to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Ability to direct the work of others and learn quickly.
• Effective oral communication and strong interpersonal skills.
• Knowledge of the retail environment.
• Ability to work as part of a team and build relationships.

Responsibilities

• Lead each shift and direct, deploy, and guide other employees.
• Work alongside baristas to provide quality customer service and expertly crafted products.
• Prepare and coach the preparation of food and beverages to standard recipes or customized customer requests, including recipe changes.
• Help maintain store operating policies and standards, including cash handling and store safety and security.
• Model initiative, quality, and pride in work while motivating others and encouraging teamwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed