Lead, Banking Operations (4-Month Contract)

VancityVancouver, BC
CA$86,400 - CA$111,800Hybrid

About The Position

As a Lead, Bank Operations (Integration), you will support the planning, coordination and execution of Banking Operations integration activities arising from mergers, acquisitions and strategic transformation initiatives. The role partners across business functions to deliver a consistent operating model while ensuring operational readiness, service continuity and positive member experience. This is a full-time, temporary role based at our Vancity head office and will report directly to the Vice President, Banking Strategy and Operations. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands.

Requirements

  • Post-secondary education in business, finance, operations, project management or a related field, or equivalent experience
  • 5+ years of experience in banking operations, financial services, operational strategy roles, integration, transformation, or project-based environments
  • Strong analytical and business analysis skills with the ability to assess operational impacts, identify risks and opportunities, and provide information that enables effective decision-making.
  • Experience working with cross-functional teams and managing stakeholder relationships, including external partners
  • Strong organizational skills with the ability to manage multiple priorities, navigate ambiguity, and deliver results in a fast-paced environment.
  • Excellent communication and facilitation skills with the ability to translate complex information into clear and actionable outcomes.
  • Solid understanding of risk management, operational processes, and regulatory considerations in financial services

Nice To Haves

  • Experience supporting process improvement, operational readiness, system implementations, or organizational change initiatives is considered an asset.

Responsibilities

  • Support planning and execution of Banking Operations integration activities including readiness assessments, stakeholder coordination, process reviews and system requirements and access needs related to mergers and strategic transformation initiatives.
  • Facilitate the development and documentation of future-state operational processes and operating model recommendations.
  • Build and maintain strong relationships with business stakeholders, subject matter experts, and project teams to support alignment and decision-making.
  • Contribute to integration governance, status reporting, risk management and stakeholder communications to help ensure successful integration outcomes.
  • Support service continuity and a consistent member experience throughout periods of organizational change and integration.

Benefits

  • Competitive rewards and benefits
  • Flexible benefit packages that can be tailored annually to meet evolving needs.
  • 3-4 weeks of vacation per year, with additional days earned over time.
  • 2 extra stat holidays, plus care days for personal or family illness.
  • Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
  • Defined Benefit Pension: Our retirement plan provides a guaranteed income for life.
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