Lead Associate, Footwear PT

Under Armour•Houston, TX
•$16 - $20•Onsite

About The Position

The Lead Associate, Footwear is a footwear expert who drives sales, supports and energizes the team, and delivers a distinctive Under Armour athlete experience. The role uses product knowledge and a passion for performance to connect with customers, maintain a clean and dynamic shopping environment, lead by example, and work toward key performance goals while representing the Under Armour brand.

Requirements

  • At least 18 years old.
  • One year of previous retail experience.
  • Available to work a flexible schedule, including evenings, weekends, and holidays.
  • Fluency in the local language; basic English is a plus.
  • Strong communication skills.
  • Basic numeracy, literacy, listening, and communication skills.
  • Ability to establish interpersonal relationships.
  • Ability to use critical thinking to solve routine problems.
  • Ability to stand, lift, walk, bend, and lift cartons weighing up to 25 lbs. / 12 kgs during each work shift, with or without accommodation.
  • Comfort with or willingness to learn technology such as computers, handheld devices, and mobile devices.

Nice To Haves

  • Basic English.

Responsibilities

  • Provide an exceptional customer service experience based on athletes’ footwear needs.
  • Deliver an athlete experience unique to Under Armour.
  • Coach fellow teammates on footwear products and best-selling practices.
  • Complete omni-channel requests for athletes in accordance with Under Armour policies and procedures where applicable.
  • Promote core and seasonal products by applying knowledge of the selling process.
  • Assist athletes according to the Under Armour service model, communicate brand values, and identify sales opportunities.
  • Provide feedback on store operations to Store Leadership.
  • Assist with operations as needed, including the cash desk, ticketing, merchandising, and stock replenishment.
  • Collaborate with teammates to achieve store goals.
  • Actively listen to leadership feedback to continue growing as a teammate.
  • Perform other tasks as assigned by management.

Benefits

  • Generous employee discount.
  • Opportunity to participate in special contests to win merchandise and other exclusive prizes.
  • High-energy environment working alongside people who appreciate the power of a team.
  • Opportunities for professional development and advancement.
  • Priority consideration to return for future seasonal hiring periods.
  • Opportunities for regular part-time and full-time roles.
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