Lead Associate, Footwear PT

Under Armour•Clarksburg, MD
•$19 - $23

About The Position

The Lead Associate, Footwear is the go-to expert on footwear, helping drive sales, energize the team, and deliver a standout athlete experience. The role uses product knowledge and a passion for performance to connect with customers, maintain a clean and dynamic shopping environment, lead by example, meet key performance goals, and represent the Under Armour brand. The position provides footwear-focused service, coaches teammates on product and selling practices, supports omni-channel requests, promotes core and seasonal products, and assists with store operations as needed. The role is part-time, as indicated by the job title, with opportunities to be considered for regular part-time and full-time roles.

Requirements

  • At least 18 years old.
  • At least 1 year of previous retail experience.
  • Available to work a flexible schedule, including evenings, weekends, and holidays.
  • Local language fluency required; basic English is a plus.
  • Strong communication skills.
  • Basic numeracy, literacy, listening, and communication skills.
  • Ability to establish interpersonal relationships.
  • Ability to use critical thinking to solve routine problems.
  • Ability to stand, lift, walk, and bend, and lift cartons weighing up to 25 lbs. / 12 kgs during each work shift, with or without accommodation.
  • Comfortable with or willing to learn technology such as computers, hand-held devices, and mobile devices.

Nice To Haves

  • Basic English is a plus.

Responsibilities

  • Provide exceptional customer service based on athletes’ footwear needs.
  • Deliver an athlete experience unique to Under Armour.
  • Coach fellow teammates on footwear products and best-selling practices.
  • Complete omni-channel requests for athletes in accordance with Under Armour policies and procedures where applicable.
  • Promote core and seasonal products by applying knowledge of the selling process.
  • Assist athletes according to the UA service model, communicate brand values, and identify sales opportunities.
  • Provide feedback on store operations to Store Leadership.
  • Assist with operations as needed, including cash desk, ticketing, merchandising, and stock replenishment.
  • Collaborate with teammates to achieve store goals.
  • Listen actively to leadership feedback and use it to continue growing as a teammate.
  • Perform other tasks as assigned by management.

Benefits

  • Generous employee discount.
  • Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes.
  • High-energy environment working alongside people who appreciate the power of a team.
  • Opportunities for professional development and advancement.
  • Priority consideration to return for future seasonal hiring periods.
  • Opportunities for regular part-time and full-time roles.
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