Sales Associate - Footwear

Bass Pro Shops•Post Falls, ID

About The Position

The Sales Outfitter performs selling and customer service activities, including greeting and acknowledging customers promptly and in a friendly manner, handling merchandise with care, and providing customers with information, assistance, and direction. The role supports a pleasant and productive shopping experience through product demonstrations, merchandising, replenishment, and knowledgeable customer assistance. The associate helps customers make buying decisions by identifying and evaluating their needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. The role works under general supervision and established procedures, with occasional independent judgment to complete assignments and recommend improvements to work procedures, policies, and practices. Other duties may be assigned.

Requirements

  • High school education or equivalent experience.
  • Ability to calculate figures such as discounts and make change for customers.
  • Ability to communicate in a friendly and professional manner with customers and associates.
  • Ability to establish and maintain effective working relationships with management, coworkers, and customers.
  • Ability to operate a computerized point-of-sale register system.

Responsibilities

  • Greet and acknowledge customers promptly and in a friendly manner.
  • Provide customer service and assistance, including information and direction.
  • Demonstrate products to customers.
  • Replenish and restock merchandise according to merchandising guidelines and as needed.
  • Maintain product expertise through ongoing product knowledge training.
  • Stay informed about advertised sales and maintain pricing and signage.
  • Assist with seasonal floor merchandise moves.
  • Keep the work area clean, neat, and well stocked with supplies.
  • Follow company policies and procedures.
  • Identify and evaluate customer needs and make product recommendations.
  • Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Dental benefits.
  • Vision benefits.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Bass Pro Cares Fund.
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