Footwear Sales Associate [JOD]

JAX Mercantile Co.•Fort Collins, CO

5d•Onsite

About The Position

Jax Outdoor Gear is hiring a Sales Associate for its Fort Collins location. The position focuses on helping customers find suitable footwear by answering questions about product quality, fit, and function, locating specific brands or items, and offering informed suggestions. Product training, pro-deals, and an employee discount help associates build product knowledge and provide useful advice. Jax is a family-owned business committed to exceptional customer service, high-quality products, supporting local businesses, and conservation-minded practices. Sales Associates greet and engage customers, provide honest and informative answers, and perform tasks that keep the department operating efficiently. Duties include stocking shelves, locating products, maintaining a tidy and well-stocked department, processing payments, assisting with merchandising and inventory, relaying customer feedback to a manager, and supporting loss prevention. Associates are expected to communicate professionally, maintain a professional appearance and demeanor, and contribute to teamwork and positive working relationships. This is one full-time position. Flexible availability is required, including work on at least one weekend day. The pay range is $15.16–$16.50 per hour.

Requirements

Prior customer service experience is ideal.
Flexible availability and ability to work at least one weekend day.
Computer proficiency.
Ability to work well with others.
Organizational skills and attention to detail.
Willingness to pitch in where needed.
Enthusiasm and interest in quality footwear for daily work and wear and outdoor adventures.

Nice To Haves

Prior knowledge of or experience with brands carried by JAX is preferred.
Cashiering experience is desired.

Responsibilities

Greet and engage customers and provide outstanding customer service.
Answer customer questions about footwear quality, fit, and function; provide informed product suggestions.
Help customers locate specific brands or products.
Stock shelves and keep the department clean, tidy, and well-stocked.
Accurately process payments.
Assist with product displays and visual merchandising.
Learn about products to improve the quality of answers provided to customers.
Assist with loss prevention efforts.
Communicate professionally and relay customer feedback to a manager.
Maintain a professional appearance and demeanor.
Support teamwork and develop positive working relationships with coworkers.
Assist with inventory responsibilities.