Lead, Applications Support & Maintenance Specialist (PPM)

GDG on Campus | University of Sydney•Takoma Park, MD

23h•A$152,045 - A$160,430•Hybrid

About The Position

This role provides technical leadership, support, and ongoing improvement of the University's enterprise Portfolio Management platform (PPM) application, Clarity. It is an opportunity to take ownership of a critical enterprise platform, work across complex technology and business requirements, and contribute to the University's digital transformation. The University of Sydney is a leading institution where technology is evolving to support student learning, teaching excellence, and research delivery. ICT is central to this mission, enabling student success, strengthening teaching, and accelerating research impact. This role involves both critical daily services and system improvement, offering a chance to make a visible impact in a large and complex environment. Collaboration across academic and professional communities is key to shaping a more connected and capable University.

Requirements

Experience in Clarity administration, project support, and coordination role
Experience supporting a PMO, Project Portfolio Management (PPM), or project delivery function
Understanding of project governance, portfolio management, and reporting frameworks
Strong analytical skills with the ability to interpret and present project data
Strong organisational skills with excellent attention to detail
Ability to manage multiple priorities in a fast-paced environment
Excellent communication and stakeholder engagement skills
Ability to engage effectively with project managers, senior stakeholders, and business leaders
Strong proficiency in Microsoft Office and collaboration tools
A proactive mindset with the ability to anticipate project needs
Must have unrestricted work rights in Australia for the duration of this employment.
Visa sponsorship is not available for this appointment.

Nice To Haves

Experience with Jaspersoft Reporting, Power BI and GEL scripting
Experience with built in integration tool XOG

Responsibilities

Lead the administration, configuration, and ongoing support of the Clarity PPM platform
Provide coordination and administrative support across multiple ICT projects
Maintain documentation, trackers, and reporting materials
Coordinate meetings, workshops, and stakeholder engagement activities
Assist with communication between project teams and key stakeholders
Manage system upgrades, patches, testing, and release activities for Clarity PPM
Develop and maintain dashboards, reports, workflows, and data integrations
Provide subject matter expertise and strategic guidance on Clarity PPM capabilities and best practices
Lead incident, problem, and change management activities relating to the Clarity PPM platform
Monitor system performance and recommend enhancements to improve user experience and operational efficiency