Lead, Applications Support & Maintenance Specialist (Finance)

GDG on Campus | University of Sydney•Takoma Park, MD

2d•A$152,045 - A$160,430•Hybrid

About The Position

This role involves leading the support, maintenance, and continuous improvement of the University's enterprise Finance applications and PeopleSoft Financials platform. The specialist will work closely with Finance stakeholders, ICT teams, and vendors to deliver reliable technology solutions supporting the University’s teaching, research, and strategic priorities. The position offers an opportunity to work with a critical finance platform in a large and complex ICT environment, combining hands-on application support with strategic advice, enhancements, and ongoing improvement. The University of Sydney is a leading institution where technology is evolving to support student learning, teaching excellence, and research delivery at a global scale. ICT is central to the University’s academic mission, shaping platforms and services that enable student success, strengthen teaching, and accelerate research impact. This role contributes to both critical daily services and the ongoing improvement of systems and experiences within a well-invested and directed environment, offering visible and meaningful impact across the University.

Requirements

Strong technical experience with PeopleTools Application Designer and associated technologies of Application Engine, SQR, BI Publisher and nVision.
Technical experience with complex integrations using PeopleSoft Integration Broker.
Strong knowledge of PeopleSoft Financials across the core modules including General Ledger, Accounts Payable, Purchasing, Billing, Accounts Receivable and Asset Management.
Integration knowledge with other industry applications such as Workday, SAP Ariba, Xetta and Concur.
Significant experience supporting and maintaining enterprise finance systems and applications in a large, complex environment.
Strong technical capability across finance applications, application servers, web servers and databases, with good SQL knowledge.
Expert knowledge of application lifecycle support, including incident management, upgrades, patches, release management and change management.
Demonstrated experience analysing complex issues, identifying root causes and delivering practical technology solutions.
Excellent communication and stakeholder engagement skills, with the ability to work effectively across ICT, business teams, senior leaders and vendors.
Tertiary qualifications in Information Technology or a relevant field, or an equivalent combination of training and experience.

Responsibilities

Provide day-to-day support and maintenance for enterprise finance applications across production and non-production environments.
Investigate and resolve incidents, identify root causes, manage escalations and coordinate major incident activity as required.
Coordinate application patches, upgrades, testing, implementation and release management in line with change management processes.
Act as a technical subject matter expert, providing advice across solution design, integrations, customisation and application lifecycle management.
Partner with Finance, ICT teams and vendors to resolve issues, manage stakeholder expectations and deliver effective service outcomes.
Monitor application performance, integrity and availability, and identify opportunities for continuous improvement.
Contribute to standards, knowledge management and cross-skilling while mentoring team members and supporting new or transitioned applications.