Lead Analyst, IS Quality Assurance

The J.M. Smucker Co.•Orrville, OH
•Hybrid

About The Position

The Lead Analyst, IS Quality Assurance – PMO demonstrates in-depth knowledge of quality assurance and leads and coaches others in the skills needed to serve as a QA Lead. The role develops test plans, creates test scripts, and provides test management for highly visible and critical company projects. The position is based in Orrville, Ohio, near Cleveland and Akron, and follows a hybrid arrangement. Onsite work is approximately 6–9 days per month during company-designated core weeks, with additional onsite presence possible as business needs require. The Lead Analyst leads testing on PMO-led projects, manages complex cross-functional testing efforts, and works with project managers, business analysts, and IT development teams. The role advances QA practices by promoting standards, methodologies, automation where appropriate, metrics, audit and security controls, and mentoring others in the QA profession.

Requirements

  • Bachelor's degree, equivalent experience, or specialized training in Information Technology.
  • At least 5 years of relevant work experience.
  • Experience leading project management activities and a strong understanding of project management methodology.
  • Proficiency with Microsoft Project and HP Application Lifecycle Management (ALM).
  • Ability to influence and shape outcomes through strong interpersonal and communication skills.
  • Demonstrated ability to think critically and conceptually.
  • Customer service mindset and commitment to quality deliverables.

Responsibilities

  • Lead and contribute to project deliverables, including test plans, detailed test schedules, and test environment plans.
  • Own and facilitate the design, construction, and execution of test cases and test scenarios.
  • Collaborate with Business Analysts to ensure requirements are well defined and testable.
  • Analyze system architecture and determine appropriate testing strategies.
  • Create functional designs in collaboration with IT development teams.
  • Define and publish project testing metrics.
  • Lead testing efforts on PMO-led projects.
  • Define testing schedules with the Project Manager and help inform revisions to the overall project plan.
  • Revise and adapt testing plans as projects change, in coordination with the Project Manager.
  • Manage cross-functional testing efforts with complex dependencies.
  • Model the use of testing management standards and methodologies.
  • Manage test schedules in alignment with budget, time, and scope constraints.
  • Leverage and enhance standard testing deliverables.
  • Incorporate automated testing where appropriate to increase test coverage.
  • Develop and use testing metrics and dashboards.
  • Execute best practices for audit and security controls.
  • Identify delivery risks within and outside the workstream and present possible solutions.
  • Guide and mentor others to advance quality assurance as a discipline, practice, and profession.
  • Seek opportunities to lead change and share knowledge.
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