Lead Advocate (Massachusetts)
About The Position
The Lead Advocate is a licensed mental health clinician who supports primary care practices and other partners in meeting the behavioral health needs of their patient populations. The role oversees a panel of patients, assesses behavioral health needs, and provides short-term, evidence-based behavioral interventions. The Lead Advocate manages complex patients and clinical escalations, supports unlicensed care managers, and coordinates care and external resources, including referrals for therapy or medication management. This is a full-time salaried W-2 position. It is remote and involves telephonic and virtual engagement with patients and providers.
Requirements
- Master’s degree in Social Work or Mental Health Counseling.
- LICSW or LMHC license in Massachusetts.
- A minimum of 3–5 years of direct clinical practice experience in behavioral health.
- Exceptional interpersonal and relationship-building skills, including the ability to build trust and rapport with patients and stakeholders.
- Excellent organizational skills and the ability to manage multiple patient cases and required documentation concurrently.
- Adaptability and flexibility to adjust to changing priorities and demands.
- Ability to use and document in electronic health systems and use desktop applications for communication.
Nice To Haves
- Previous experience providing measurement-based care.
- Previous experience managing clinical escalations and performing safety risk assessments.
- Previous experience working with patients with serious mental illness and substance use disorder.
- Comfort and experience working with children and adolescents.
- Previous experience with the AIMS Collaborative Care Model.
Responsibilities
- Screen, assess, and manage patients for behavioral health symptoms and conditions within the Advocacy Care Model.
- Provide brief, evidence-based behavioral interventions, such as behavioral activation, problem-solving treatment, and motivational interviewing, to help patients work toward identified goals.
- Manage clinical escalations and complex cases within the team.
- Participate in regularly scheduled caseload consultations with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider.
- Serve as an ongoing liaison between providers to coordinate patient care.
- Systematically track treatment response, changes in clinical symptoms, and potential treatment side effects.
- Coordinate care with referral sources as clinically indicated.
- Provide support to unlicensed care managers as needed.
Benefits
- Competitive salaried compensation package with benefits.
- Performance incentives and equity participation.
- Professional growth opportunities.
- Generous paid time off.
- Opportunity to work in a collaborative and dynamic workplace.
- Diverse and inclusive company culture.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
