Lead - Administrative Assistant

Les Schwab Tire Centers•Prineville, OR

2d•Onsite

About The Position

This position supports the daily operations of the Production Center Office by coordinating administrative functions, billing, inventory tracking, and store support for retreading and powder coating operations. It provides day-to-day leadership, training, and guidance to Office Assistants while ensuring accurate billing, efficient workflow, and timely resolution of store inquiries. Working closely with management, the role helps maintain operational efficiency, accuracy, and a high level of customer service across supported locations. The position also performs accounting and production-tracking activities, responds to store requests, and assists management with general office tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties may change, and additional duties, responsibilities, and tasks may be assigned as necessary. Employment is at will.

Requirements

At least 5 years of prior office or administrative experience.
Knowledge of all production center operations.
Advanced phone skills for working with a multi-line phone system.
Intermediate computer skills.
Ability to communicate clearly and politely verbally and in writing, record information accurately, and listen carefully.
Ability to handle proprietary information confidently, effectively, and discreetly.
Excellent phone and people skills to support customer inquiries.
Self-motivation and ability to work with minimal supervision.
Ability to multitask and shift between activities or sources of information.
Strong organization, prioritization, attention to detail, and time-management skills.
Ability to work cooperatively and maintain rapport with coworkers, including sharing information, supporting others, and fulfilling team responsibilities.
Ability to remain stationary at least 75% of the time; perform typing, phone use, writing, and other fine-motor tasks; and file, lift files, open filing cabinets, and bend or stand as needed.
Regularly required to talk or hear; specific vision abilities include close vision, distance vision, color vision, and ability to adjust focus.

Responsibilities

Support management in overseeing, directing, and delegating work performed by Office Assistants; assist with workload planning and assignments, adjust assignments as needed, train and monitor work, and provide performance feedback and recommendations to the Manager.
Sell AJ Casings by taking orders, checking inventory availability, and arranging shipments to stores; ensure purchase orders specify the correct size and tread design.
Assist stores with drop ships and vias, investigate missing retreads and powder coat items, provide retreading pricing and application information, and help identify correct SKU numbers.
Run daily billing for Prineville truck, giant tire, and powder coating operations; handle billing for Spokane and Rupert More Mile shops.
Issue credits for stock casings, help stores locate adjustments and casing credits, maintain petty cash, and perform monthly reconciliation.
Monitor the production tracking system daily to ensure products at all locations move through the system properly.
Work with stores to determine how casings that do not meet AJ criteria should be handled, including whether they should be recapped.
Photograph rejected Circle P casings and communicate with stores that are not receiving credit.
Review the aging report and ensure tires are billed correctly or deleted as needed.
Assist management with general office functions, including computer work, data entry, copying, faxing, scanning, emailing, scheduling meetings, maintaining company calendars, and special projects.
Maintain a safe work environment by monitoring hazards and unsafe procedures or conditions, reporting safety issues, following company safety and hazardous energy and materials procedures, and participating in safety meetings or committees as applicable.