Lead Account Manager - MRO
About The Position
The Lead Account Manager leads national account sales activities for a defined customer segment within the U.S. MRO business. The role manages customer and representative relationships, develops account and channel sales plans, and drives growth across assigned product categories. It partners with internal functions to align pricing, promotions, assortment, and new-item launch execution with customer needs and business objectives. The position provides department-level leadership for assigned accounts and sales activities, with accountability for sales results, team development, and execution of growth plans within scope.
Requirements
- 7+ years of sales, account management, or trade marketing experience in B2B electrical, MRO, or major accounts.
- Experience managing customer relationships, account plans, and representative organizations.
- Demonstrated experience working with pricing, promotions, assortment, and product launch execution.
- Experience building and maintaining effective business relationships across sales, marketing, and customer teams.
- Proficiency with Microsoft Excel, PowerPoint, and other standard business software tools.
Nice To Haves
- Prior leadership or team management experience.
- Experience working with electrical distributors, contractors, property managers, or maintenance contractors.
- Experience supporting multi-category sales growth within a national or regional account structure.
Responsibilities
- Lead the development and execution of account, channel, and customer sales plans for assigned national and regional accounts.
- Manage representative organizations and coordinate day-to-day sales activity to support sales growth and customer coverage.
- Lead customer meetings and support trade show participation as the primary category and business contact.
- Coordinate pricing, assortment, and promotional execution with marketing, trade marketing, and internal sales partners.
- Identify growth opportunities within the assigned segment and recommend actions to expand sales across product categories.
- Gather and analyze competitive and marketplace intelligence to support account planning and sales recommendations.
- Drive new-item launch execution at the customer level and ensure plans are implemented within required timelines.
- Support team development and cross-functional coordination to ensure strong customer relationships and delivery against business objectives.
Benefits
- Generous vacation time that can be scheduled with manager approval based on business priorities and personal needs, without pre-set maximums.
- Immediate eligibility for Resideo benefits, including medical, dental, and vision insurance and 401(k).
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
