LCSW Care Manager-Population Management

UNC Health•Raleigh, NC

2d•Hybrid

About The Position

UNC Health is hiring an LCSW Care Manager embedded at Triangle Wake as part of its Population Management team. The role supports patients through integrated behavioral health services, Annual Wellness Visits, and preventive care. The care manager builds trusted patient relationships, addresses behavioral health needs, supports long-term health and wellness goals, and helps patients navigate care beyond the traditional office visit. This is a hybrid, full-time position based in Raleigh, North Carolina, with a Monday–Friday, 8:00 AM–5:00 PM schedule, an hour for lunch, and four hours of administrative time weekly. The role has no nights, major holidays, or on-call responsibilities. AI scribing support is available within the EHR. The position is exempt from overtime.

Requirements

Master’s degree in Social Work.
Licensure or certification as a Clinical Social Worker (LCSW).
At least two years of experience as a fully licensed LCSW in an outpatient setting.
Knowledge of mental health conditions, diagnostic criteria, and evidence-based treatment modalities.
Strong assessment and diagnostic skills.
Excellent counseling and interpersonal skills.
Ability to collaborate effectively as part of an interdisciplinary team.
Empathy, compassion, and cultural sensitivity.
Strong organizational and time-management skills.
Ability to maintain confidentiality and adhere to ethical guidelines.
Proficiency in billing and documentation procedures.
Strong clinical judgment, communication, collaboration, and problem-solving skills.
Ability to manage competing priorities and adapt as patient needs change.

Responsibilities

Build trusted relationships with patients.
Address patients’ behavioral health needs.
Support patients’ long-term health and wellness goals.
Help patients navigate care beyond the traditional office visit.
Provide integrated behavioral health services, support Annual Wellness Visits, and contribute to preventive care.