Law Firm Billing Coordinator - NYC

Consultative Search Group•New York, NY

6d•Onsite

About The Position

We are currently seeking a candidate with strong law firm billing experience, including complex billing matters (Splits, Multi-payors, AFAs, etc). The ideal candidate will have excellent client interaction skills, be comfortable navigating evolving processes and technology, and demonstrate interest in growing into a role that provides guidance and support to the billing team in a collaborative, fast-paced environment. We are also looking for candidates who have demonstrated stability, with a minimum of three years in prior roles.

Requirements

Strong experience with complex billing, including multi-payor, fixed-fee, and split billing arrangements
Intermediate Excel skills, including formulas and pivot tables
5+ years of experience with Elite 3E (at least 2+ yrs recently)
Demonstrated stability, with a minimum of three years in prior roles.

Nice To Haves

Experience with complex billing matters (Splits, Multi-payors, AFAs, etc.)
Excellent client interaction skills
Comfortable navigating evolving processes and technology
Interest in growing into a role that provides guidance and support to the billing team

Responsibilities

Prepare, review, finalize, and submit client invoices
Ensure accuracy in billing entries, task codes, and discounts.
Coordinate with the e-billing team
Obtain and document required approvals for deferrals, write-offs, and time transfers
Serve as the primary point of contact for billing-related inquiries
Provide timely and professional responses to client questions or concerns
Clarify billing details and resolve discrepancies with diplomacy and accuracy
Work closely with attorneys, legal assistants, and accounting for necessary billing information.
Maintain ownership of issues from start to resolution, escalating matters when needed.
Collaborate with team members to provide support during peak periods when required.
Ensure compliance with client billing guidelines, firm policies, and confidentiality requirements.
Maintain accurate documentation of client billing requirements and track updates or changes as needed.
Meet deadlines, performance metrics, and service-level expectations tied to billing cycles and client satisfaction.