Law Collector

ARMStrong Insurance Services • Dallas, TX

4d

About The Position

Leviton Law Firm, part of ARMStrong Insurance Services, is seeking a Law Collector to contact consumers about outstanding insurance premiums, negotiate payment arrangements, and maintain accurate records while upholding company standards and regulatory compliance. The role involves communicating with consumers through phone, email, and mail, documenting account activity, and meeting performance and customer service expectations.

Requirements

• Previous collections or customer service experience is preferred.
• Strong communication and negotiation skills.
• Ability to remain professional and empathetic during challenging conversations.
• Basic computer proficiency and ability to learn new systems.

Nice To Haves

• Bilingual skills are a plus, but are not mandatory.

Responsibilities

• Contact consumers via phone, email, and mail regarding past-due accounts.
• Negotiate payment plans in accordance with company policies.
• Document all communications and account updates accurately.
• Comply with federal and state collection laws, including the FDCPA.
• Meet performance goals while maintaining high customer service standards.

Benefits

• $17 per hour plus commission and bonuses.
• Health, dental, vision, life, and disability coverage options.
• 401(k) retirement plan with company matching.
• 18 days of paid time off per year.
• Seven standard paid holidays and two floating holidays of the employee’s choice, available immediately upon hire.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed