Laundry

Homewood Suites Saratoga Springs•City of Saratoga Springs, NY

About The Position

The Laundry role is responsible for sorting, washing, treating, drying, and folding hotel linens according to property standards and supervisor instructions. The position also maintains laundry equipment, handles laundry chemicals and inventory, and keeps laundry and other work areas clean, organized, and safe. When laundry work is caught up, the employee assists housekeeping staff and may clean rooms. The role includes providing guests with information about hotel services and responding professionally to requests or complaints. Employees are expected to arrive in a clean, pressed uniform with a nametag, maintain a positive attitude, assist coworkers, check with a supervisor before ending a shift, and represent MCHG positively in the community. If an unscheduled day off is necessary, the employee is responsible for finding a replacement.

Requirements

  • Ability to walk or stand for a total of 8 hours in a day.
  • Ability to lift 35–50 pounds.
  • Ability to carry 20–35 pounds up to 200 feet.
  • Ability to bend, squat, crawl, climb, reach above shoulder level, kneel, grasp, push, and pull.

Responsibilities

  • Sort linens for washing and remove stains from badly soiled items.
  • Operate and maintain washers and dryers properly and safely.
  • Fold linens to property standards.
  • Handle banquet and kitchen laundry.
  • Wash bedspreads, bed pads, and blankets as instructed by the supervisor.
  • Keep the laundry area neat, organized, and clean.
  • Handle laundry chemical products properly and advise the Executive Housekeeper of inventory levels.
  • Assist housekeeping staff in other areas when laundry work is slow or caught up.
  • Maintain clean and safe work areas, including hallways, the laundry room, and chemical rooms.
  • Assist coworkers when help is needed and clean rooms as needed.
  • Provide guests with information about hotel services, facilities, and amenities.
  • Listen and respond professionally to guest requests or complaints.
  • Arrive in a clean, pressed uniform with a nametag and maintain a positive attitude throughout the workday.
  • Find a replacement on the schedule if an unscheduled day off is needed.
  • Check with the supervisor for additional work before punching out.
  • Represent MCHG positively and beneficially when making contacts within the community.
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