Embassy Suites Amarillo Downtown - Laundry Supervisor

Aimbridge Hospitality•Amarillo, TX
•Onsite

About The Position

The Laundry Supervisor oversees the property's laundry operations and ensures a constant supply of clean linens for the hotel. The role supervises all stages of linen processing, including collection, transportation, sorting, weighing, loading and unloading washers, dryers and chutes, ironing, folding, storage, and delivery. The supervisor also cleans laundry machinery and the laundry area and ensures sanitary practices are followed. The position requires clear communication, quick and accurate evaluation of alternatives, and the ability to remain composed and objective in stressful, high-pressure situations. The hotel describes its team environment as supportive and collaborative, with monthly team-building activities and events.

Requirements

  • Typically requires a high school diploma.
  • Typically requires 3 or more years of experience.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
  • Must maintain composure and objectivity under pressure.

Responsibilities

  • Evaluate laundry operations to ensure clean laundry practices are followed and the environment meets sanitary government regulations.
  • Approach interactions with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance in accordance with scheduling and Aimbridge Hospitality standards; schedules may vary with hotel needs.
  • Maintain personal appearance and grooming standards, including wearing the proper uniform and name tag in accordance with brand standards.
  • Comply with Aimbridge Hospitality standards and regulations to support safe and efficient hotel operations.
  • Be friendly, helpful, and courteous to guests, managers, and fellow employees.
  • Understand how to operate washing machines and dryers.
  • Wash and dry dirty linens, towels, rags, and other items as directed by management.
  • Clean the dryer filter daily and maintain equipment as trained.
  • Operate the iron according to standards and ensure it is switched off at the end of the day.
  • Practice safe work habits to protect guests and fellow employees.
  • Sweep and mop laundry floors and store linens off the floor.
  • Be familiar with Aimbridge Hospitality policies and house rules.
  • Remove and sort dirty linens and towels from laundry carts.
  • Keep laundry carts clean and free of debris.
  • Maintain a clean work area.
  • Attend meetings as required by management.
  • Perform other duties as requested by management.

Benefits

  • Free made-to-order breakfast and complimentary evening reception for hotel guests are described; these are not stated as employee benefits.
  • The hotel describes a supportive, collaborative work environment and monthly team-building activities and events.
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