Laundry Linen Porter/Driver (FT)

Grand Traverse Resort•Acme, MI
•Onsite

About The Position

The Laundry Linen Porter/Driver transports clean and soiled linens between the laundry facility and resort departments or lodging buildings. The role helps ensure housekeeping, health club, and spa teams have the linens they need, supporting guest comfort and smooth resort operations. Duties also include assisting with laundry operations as business demands require, monitoring linen quality, maintaining equipment and work areas, and following safe driving and workplace procedures. Start and end times vary according to daily work volume, and the position may require schedule adjustments, evenings, weekends, and occasional holidays.

Requirements

  • Valid Michigan chauffeur’s license and a good driving record.
  • At least 21 years of age to be insurable through the GTRS insurance policy.
  • Team orientation and strong interpersonal skills.
  • Effective time management skills.
  • Excellent customer service and written and verbal communication skills.
  • Motivation, a positive attitude, and the ability to perform effectively under high pressure or volume.
  • Ability to lift, push, and pull heavy items, often 50 pounds and up to 700 pounds.
  • Ability to operate liftgates and hand pumps.
  • Ability to follow directions, schedules, routes, and procedures.
  • Ability to read and interpret handbooks, reports, operating and maintenance instructions, and procedure manuals.
  • Strong attention to detail, organizational skills, communication skills, and customer service skills.
  • Ability to handle stressful or difficult situations while remaining focused and professional.
  • Ability to work productively under strict time restraints with variable deadlines and last-minute requests or changes.

Responsibilities

  • Securely load clean linens onto the truck and unload clean and soiled linens at resort locations and the laundry facility.
  • Maintain delivery logs, inventory counts, and required paperwork accurately.
  • Assist with inventory management at department locations and ensure correct items are delivered and stocked.
  • Conduct pre-trip and post-trip vehicle inspections, keep the truck clean, and promptly report vehicle issues, malfunctions, or damage to the Laundry Manager.
  • Maintain gasoline levels and record fuel quantities and odometer readings in the daily log.
  • Alert the Laundry Manager to problems with pickups or deliveries.
  • Assist with sorting soiled linens, loading and unloading washers and dryers, ironing, and other laundry work as needed.
  • Monitor the quality of laundered items and report linen or terry misuse to the Laundry Manager.
  • Maintain clean equipment and work areas.
  • Maintain service-oriented relationships with internal and external customers.
  • Complete work safely, follow standard operating procedures, and use personal protective equipment.
  • Follow driver and vehicle rules, operator requirements, traffic laws, and safe driving practices.
  • Comply with workplace health and safety operating and reporting procedures, including OSHA and MIOSHA requirements.
  • Take personal accountability for assigned duties, work assignments, and performance expectations.
  • Give and receive feedback positively and model a positive attitude and behavior.
  • Follow uniform and personal appearance standards in the Employee Handbook.
  • Model GTRS Core Values and follow GTRS policies, procedures, and standards.

Benefits

  • $1,000 bonus after the first 90 days.
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