Full Time - Laundry Attendant- Towne place Suites Rancho Cucamonga

WS Management•Rancho Cucamonga, CA

14d

About The Position

The Laundry Attendant maintains a constant supply of clean linens for the hotel by completing all stages of linen processing, including collecting, transporting, sorting, weighing, loading and unloading washers, dryers and chutes, ironing, folding, storing, and delivering. The role also maintains and sanitizes laundry machinery and the laundry area. Schedules are flexible and may include days, weekends, holidays, and variable shifts based on business needs. The attendant retrieves and processes linens and towels, operates laundry equipment safely, inspects items for defects, and returns laundered items to housekeeping or other departments on time and in accordance with brand standards. The role involves guest service and communication with hotel departments, maintaining supplies and equipment, assisting with linen inventory and staff training as directed, and performing other duties or cross-training as required. Physical demands and work conditions include prolonged standing or walking, lifting and carrying approximately 30–50 pounds, working in confined spaces and fluctuating temperatures, and exposure to dust and cleaning chemicals while following safety precautions.

Requirements

2–4 years of hospitality industry experience in housekeeping is highly preferred.
Work experience as a laundry attendant, room attendant, housekeeper, or maid is preferred.
Experience with industrial cleaning equipment, chemicals, and products.
Ability to squat, kneel, twist, bend, and crouch.
Ability to work in confined spaces and fluctuating temperatures.
Ability to tolerate exposure to dust and cleaning chemicals and follow safety precautions and use safety equipment.
Ability to lift, push, pull, and carry approximately 30–50 pounds.
Ability to stand and walk for long periods.
Ability to maintain effective and consistent quality work performance.
Thorough understanding of hotel regulations, operational processes, policies, and obligations.
Effective teamwork skills, including communication and cooperation.
Flexibility and ability to adapt to change.
Ability to organize, prioritize, meet deadlines, multitask, and handle pressure.

Nice To Haves

2–4 years of hospitality industry experience in housekeeping.
Work experience as a laundry attendant, room attendant, housekeeper, or maid.

Responsibilities

Comply with company and departmental policies and procedures.
Retrieve linen and towels from guest rooms, public spaces, and other hotel areas as directed.
Sort, load, unload, fold, and press linens and other items according to hotel standards and company expectations.
Operate washing, drying, and pressing equipment according to instructions and applicable safety standards, using PPE when necessary.
Maintain the cleanliness and organization of the laundry room and sanitize laundry equipment and the area.
Inspect linens and towels for stains, tears, and other imperfections; promptly report or log deficiencies to the Executive Housekeeper, Housekeeping Supervisor, or General Manager.
Communicate effectively with hotel departments to support guest satisfaction.
Maintain professional conduct consistent with hotel and company expectations and provide friendly, professional guest service.
Secure and maintain custody of equipment, keys, and supplies.
Handle, label, and store cleaning supplies properly, and ensure the laundry area and supplies are stored securely.
Assist with monthly linen inventory.
Respond promptly to guest requests and inquiries.
Thoroughly clean and sanitize laundry items, return them to housekeeping or other departments within specified timeframes, and meet accuracy, brand-standard, and management requirements.
Replenish laundered items according to operational standards.
Report discrepancies or department needs to the Executive Housekeeper.
Assist with training new or existing staff as directed by management.
Perform other duties as required, including cross-training.