Laundry Attendant - The Ritz-Carlton

Sage Hospitality Group•Chicago, IL

About The Position

The Laundry Attendant processes soiled linen and distributes clean linen according to standard operating procedures, in a safe and accident-free manner. This role supports the hotel’s guest experience by ensuring linens and garments are clean, properly finished, inspected, and ready for use.

Requirements

  • No formal education is needed.
  • Excellent vision for cleanliness standards and quality control.
  • Minimal hearing is necessary for one-on-one communication; accommodations may be provided.
  • Minimal speech communication skills are required for one-on-one communication; accommodations may be provided.
  • Minimal literacy is required.
  • Ability to lift, push, and pull up to 75 pounds of linen and carry up to 50 pounds.
  • Frequent bending while loading and unloading washers and dryers, sorting linen, and folding.
  • Continuous movement throughout the department and continuous standing for 100% of the shift.

Nice To Haves

  • Prior laundry experience is desirable.

Responsibilities

  • Receive and sort soiled linen into appropriate containers while following safety practices.
  • Process sorted linen using washers, dryers, sheet spreaders, ironers, and feeder/folders; inspect finished items to ensure they meet quality standards.
  • Follow hazardous chemical procedures and ensure bloodied linen does not return to supplies.
  • Regularly inspect linen for tears, holes, or other substandard conditions and remove unsuitable items from guest inventory.
  • Keep the assigned work area clean and safe.
  • Empty lint traps after each load to support equipment and building safety.
  • Notify a supervisor about malfunctioning equipment, needed supplies, or damaged linens.
  • Stock and prepare linen carts for delivery to guest room floors.

Benefits

  • Medical, dental, and vision insurance
  • Employee Assistance Program
  • Discounts on hotels, restaurants, and more
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