Laundry Attendant

Blue Water•Strafford, NH

13d

About The Position

The Laundry Attendant provides a high-quality guest experience by caring for and handling linens and ensuring a constant supply of fresh, clean linens across the property. The role also supports housekeeping, responds to guest needs, maintains laundry equipment and inventory, and helps keep the property guest-ready while following health and safety practices. The Laundry Attendant reports to the Housekeeping Manager. Seasonal roles are not eligible for health benefits but are eligible for sick time and holiday pay.

Requirements

High School Diploma or GED equivalent.
At least 1 year of hospitality experience in housekeeping.
Strong verbal and interpersonal skills.
Ability to work independently and as part of a team.
Strong attention to detail.
Ability to operate laundry equipment and tools.
Ability to multitask and manage multiple requests.
Effective prioritization skills.
Ability to work on demand.
Interest in providing exceptional guest service.
Ability to meet the physical demands of the role, including standing, walking, reaching, stooping, kneeling, crouching, crawling, and frequently climbing or balancing.
Frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.
Required vision abilities include close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Strip, sort, and treat linens to ensure they meet cleanliness and freshness expectations.
Clean laundry to machine standards using approved cleaning agents.
Sort, fold, and hang clean, dry items.
Manage and maintain inventory and stock levels for linens, cleaning supplies, and equipment.
Maintain laundry equipment and inform leadership of maintenance needs.
Help clean guests’ items or articles as needed.
Provide basic housekeeping support, including cleaning guest rooms, bathrooms, kitchenettes, and common areas.
Respond to onsite guest questions and requests with high-quality customer service.
Work cohesively with guest service, housekeeping, groundskeeping, and other departments to exceed guest expectations and achieve company and departmental goals.
Follow health and safety rules and company practices.
Keep the property guest-ready.
Perform other duties as assigned.
Maintain regular and reliable attendance.