Amway Grand Plaza Laundry Attendant

AHC Hospitality•Grand Rapids, MI

3d•Onsite

About The Position

As a Laundry Attendant, you will play a key role in maintaining the cleanliness and quality of guest room and Food and Beverage outlet linens and terry, contributing to a positive experience for our guests and associates. You will help ensure the efficient and effective operation of our laundry facilities by working as a team to wash, dry and process all required items in a timely manner.

Requirements

Strong attention to detail and commitment to cleanliness standards
Ability to operate and maintain laundry equipment
Basic understanding of fabric care and laundry procedures
Excellent organizational and time management skills
Team player with good communication and interpersonal skills
Flexibility to work various shifts, including weekends and holidays
Initiative to identify and address laundry-related issues proactively
Commitment to maintaining a positive and efficient laundry operation

Nice To Haves

Previous experience as a Laundry Attendant or in a similar role is preferred

Responsibilities

Operate and maintain laundry equipment, including washing machines and dryers
Follow proper handling and storage of clean and soiled linens
Keep laundry area clean, organized, and free of safety hazards
Assist with inventory management and ordering of laundry supplies, as needed
Collaborate with housekeeping and other hotel staff to ensure timely delivery of clean linens
Handle guest and associate requests for additional linens or laundry services
Adhere to health and safety protocols, including proper use of cleaning chemicals
Understands limited basics of Laundry maintenance & preventative maintenance.
Ensure all maintenance issues are promptly reported to Engineering Department and Housekeeping leadership
Maintain daily logs as assigned in Laundry to ensure efficiency of processing items
Work in a fast-paced environment, flexible with spontaneous demands from guests and for business needs.
Display professional image at all times through appearance and conduct
Within position scope, ensure hotel is in compliance with all federal, state and local laws, including OSHA
Uses the following Personal Protective Equipment (PPE): gloves and safety glasses and hearing protection, as needed
Report defective, damaged or lost PPE, or equipment that does not fit properly to management
Maintain proper cleanliness of Main Laundry room according to shift checklists and as assigned by leadership
Have knowledge about all emergency procedures and know how to act on them.