Amway Grand Plaza Director of Engineering

AHC Hospitality•Grand Rapids, MI

6d•Onsite

About The Position

The Director of Engineering is responsible for the strategic oversight and day-to-day leadership of all engineering operations within the hotel and its attached buildings, including engineering, painting/decorating, and building and grounds functions. This role provides direct leadership to three department managers and up to forty team members, ensuring operational excellence across diverse disciplines. A highly skilled and experienced leader, the Director of Engineering brings a strong technical background and a proven record of managing multidisciplinary teams and complex facilities, encompassing both newly constructed and legacy buildings. The position is accountable for maintaining the highest standards of service quality through effective preventive and reactive maintenance programs. Key responsibilities include workforce planning and development, budget oversight, capital planning, and end-to-end project management. The Director of Engineering ensures all systems, infrastructure, and facilities operate safely, efficiently, and in alignment with organizational goals, regulatory requirements, and long-term asset strategies.

Requirements

High School Diploma, GED, or equivalent years of relevant work experience required
5+ years previous experience in maintenance/facilities/trades experience required

Nice To Haves

Universal CFC/EPA license is preferred
Boiler Operator's License from City of Grand Rapids is preferred
Mechanical Contractors license is preferred
Journeyman’s Electrical License is preferred
State of MI journeyman or master plumber license is preferred
Two (2) years of college or trade school equivalent in a mechanical, electrical, and/or technical disciplines is preferred
Previous hotel maintenance management experience preferred

Responsibilities

Develop and implement strategic plans to achieve engineering and organizational goals
Plan, coordinate, manage and execute capital projects, renovations, and new construction initiatives
Prepare and manage the departmental budget
Plan and oversee capital improvement projects, renovations, and upgrades to hotel facilities
Recruit, train, and mentor engineering staff, fostering a culture of continuous improvement
Identify and implement innovative engineering solutions to enhance guest experiences and operational efficiency
Foster a culture of safety, professionalism, and teamwork within the engineering department.
Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests
Act in a leadership role throughout the property
Walk the property daily to identify issues
Inspect and evaluate the condition of the Engineering areas and all assets
Supervise engineers and facility staff including hiring, training, personnel development, etc
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
Develop, implement, and maintain an effective preventive, and reactive, maintenance program for task scheduling, routines, and performance. Program to include procedures for annual, semi-annual, quarterly, monthly and other scheduled maintenance
Coordinate maintenance efforts with outside contractors, tenants, and engineers
Oversee all building systems including plumbing, HVAC, electrical issues and participate in fire life/safety awareness
Respond to all emergency situations quickly (fire, evacuation, equipment failure etc.)
Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
Maintain franchise standards and follow-up on inspection deficiencies
Keep accurate completion and task records in project files
Ability to work in a neat and efficient manner, keeping all work areas clean and organized
Maintain a professional image at all times abiding by Leadership Team Grooming Standards
General knowledge and awareness of OSHA/State of Michigan/Local and company safety standards.