Amway Grand Plaza Valet Cashier - 3rd Shift

AHC Hospitality•Grand Rapids, MI

8h•Onsite

About The Position

Amway Grand Plaza is seeking a Valet Cashier for the 3rd shift. This part-time position requires weekend availability. The role involves greeting and assisting guests in the valet motor lobby and parking garage, ensuring guest satisfaction by caring for their vehicles, and handling financial transactions with a positive and professional attitude. AHC Hospitality invests in supporting employee growth and sees associate success as their own success.

Requirements

Must be able to sit for upwards of 8 hours (frequently).
Must be able to walk and stand upwards of 8 hours (occasionally, only when working in the ramp).
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Vehicle operator’s license
Is regularly required to stand and walk
Is required to use hands and fingers to handle or feel objects
Is required to frequently reach with hands and arms
Is regularly required to talk or hear
Is occasionally required to sit and stoop; kneel, crouch, or crawl
Must occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

Nice To Haves

Tips certification is preferred
High school diploma or equivalent preferred
related experience is preferred.

Responsibilities

Maintain a cash register and credit card devices.
Provide a safe working environment.
Understand, follow and maintain AHC guest service standards.
Inspect airlock and motor lobby to ensure area is always neat and clean.
Attend departmental meetings.
Follow AHC handbook policies and standard operating procedures.
Actively working, always looking for ways to assist guests and going above and beyond to provide guest service.
Ensuring the quality and level of service that the General Manager, Guest Care Manager, Manager on Duty and Guests expect is excellent and follows our company standards and policies.
Reads or listens to Smart Starts.
Reads and understands all memos that pertain to the valet parking department.
Uses other AHC hotels and staff as resources.
Must be or become TIPS certified.
Complete all daily responsibilities/cleaning task list.
Actively monitor motor lobby for guests arrival.
Ensure guests satisfaction upon arrival and departure.
Maintain airlock and motor lobby cleanliness and overall deep cleaning.
Follow our hotel green policies.
Ensure trash/recyclables are taken out.
Ensure the cashier booths are vacuumed and clean.
Follow AHC guest service standards.
Actively work with fellow valet staff, while following all departmental rules.
Any other additional responsibilities that may be asked by General Manager, Guest Care Manager, Manager on Duty or Supervisor.