Tru by Hilton downtown Springfield Laundry Attendant must work weekends includes benefits

Bryan Properties Group•Springfield, MO

43d

About The Position

The Laundry Attendant is responsible for cleaning, maintaining, and storing hotel linens, as well as keeping the laundry area clean and organized. The role involves handling laundry equipment and supplies, maintaining company equipment, following safe procedures for mixing laundry chemicals, and supporting the Housekeeping department. The attendant interacts daily with coworkers, guests, and visitors, and is expected to provide professional service in accordance with brand standards. This position has no supervisory duties.

Requirements

Knowledge of principles and processes for providing customer and personal services.
Knowledge of important safety protocols.
Ability to remain alert and work safely.
Ability to identify ways to help others in the Housekeeping department.
Ability to arrange things or actions according to specified rules or patterns.
Ability to develop and maintain positive working relationships with coworkers and residents.
Ability to understand and carry out verbal and written instructions.
Ability to prioritize and make rational, appropriate decisions.
Ability to use cleaning equipment, including mops, cleaning supplies, a vacuum cleaner, and a cart.
Ability to communicate information and ideas clearly in speech.
Ability to handle multiple priorities simultaneously.
Ability to maintain sufficient hygiene to avoid creating health risks for guests.
Ability to listen attentively, understand others, ask appropriate questions, and avoid interrupting at inappropriate times.
Ability to communicate effectively with coworkers and guests.
Must work weekends.

Nice To Haves

High school diploma or GED is preferred.
Prior experience in housekeeping, laundry, or a similar position is preferred.

Responsibilities

Sort linens before laundering and pre-treat stains.
Wash, dry, and fold linens.
Store linens neatly and distribute them within the Housekeeping department as needed.
Report mechanical issues with laundry equipment to Maintenance or the Housekeeping Supervisor.
Assist with linen inventories.
Work with the Housekeeping Supervisor to maintain cleanliness and organization in the laundry area.
Notify the Housekeeping Supervisor of supply needs.
Care for and maintain issued company equipment.
Follow proper techniques for mixing laundry chemicals.
Immediately report lost and found items to the manager for safekeeping.
Respond professionally to guest requests and follow brand standards.
Attend assigned training classes.
Achieve and exceed the guest satisfaction score.
Assist other team members as directed by the Housekeeping Supervisor.
Maintain exemplary attendance and punctuality.
Comply with company policies and procedures.
Perform other duties as assigned.