Laundry Aide 2 (FT)

Grand Traverse Resort•Acme, MI

About The Position

As a Laundry Aide II, you will efficiently and safely operate laundry machinery, process linen and terry, and maintain the cleanliness and organization of the laundry facility. The role is physically demanding and takes place in a fast-paced environment while providing service to guests, internal departments, and team members. Work schedules may vary and conclude only when all assignments are completed, as determined by the Laundry Supervisor. Flexible hours, including evenings, weekends, and holidays, may be required. The work environment can be noisy, physically demanding, and fast-paced, and may be warmer during peak months.

Requirements

Minimum of 1 year of previous housekeeping or laundry experience preferred.
High school diploma or equivalent preferred.
Must pass a background investigation and drug screen as a condition of employment.
Ability to work under pressure and meet strict deadlines.
Strong organizational, time-management, and multitasking abilities.
Effective verbal and written communication skills.
Attention to detail and commitment to quality.
Ability to work in a team environment and adapt to changing priorities.
Ability to stand for extended periods; walk; reach; sit; climb or balance; and stoop, kneel, crouch, or crawl.
Ability to lift up to 50 pounds and push or pull linen carts weighing 240–700 pounds; assistance is provided for heavier carts.
Ability to work consistently in warmer conditions of 85–100 degrees during peak months (May–October).
Ability to comprehend and follow directions, manage multiple priorities, meet strict deadlines, and maintain focus and professionalism in a fast-paced, high-demand environment.

Nice To Haves

Previous housekeeping or laundry experience of at least 1 year.
High school diploma or equivalent.

Responsibilities

Operate industrial washing machines and dryers in accordance with safety procedures and training.
Load, unload, sort, and fold linen and terry accurately and efficiently.
Monitor the quality of laundered items and promptly report deviations or issues to the Laundry Supervisor.
Maintain the flow of linen and terry as directed, supporting guest rooms and other departments in a timely manner.
Clean and maintain laundry equipment and work areas at the end of each shift.
Maintain a professional appearance and adhere to uniform standards.
Work effectively and respectfully with team members and assist in any laundry department area as assigned by management.
Report misuse of linen or terry immediately.
Follow and support workplace safety and resort environmental and safety practices.
Take accountability for assigned tasks, projects, and performance expectations.
Give and receive feedback positively and contribute to high staff morale.
Communicate effectively with guests and colleagues and maintain a positive, tactful demeanor.