Launch Leader

Unleashed Brands • Bedford, TX

16h • Onsite

About The Position

You are a performance-driven leader who thrives on measurable results. You’ll serve as the dedicated coach for new franchisees across Class 101 and Snapology—from pre-opening through their first two years—with a clear goal: get every location to monthly breakeven no later than month six. You’re comfortable flexing between two distinct business models: Class 101’s consultative, small-team college planning model and Snapology’s multi-channel STEM enrichment model. You tailor playbooks to each brand while holding a consistent standard for revenue growth, profitability, and customer satisfaction.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Management, or a related field
• 1–3 years in business coaching, operations management, or a similar role, with a track record of guiding new businesses through launch and early growth
• Clear, actionable verbal and written communication
• Strong command of P&L and cash flow management, with the ability to teach others to hit financial targets—especially breakeven
• Working knowledge of small business operations across service-based models: sales, marketing, staffing, scheduling, and customer service
• Proven ability to educate, motivate, and empower business owners, adapting style to individual needs and different brand models
• Analytical and proactive problem-solving skills
• Proficient in Microsoft Office (especially Excel) and comfortable with CRM and business software

Nice To Haves

• Franchise experience highly preferred
• Multi-brand or multi-concept experience a strong plus

Responsibilities

• Drive each new franchise location—across both Class 101 and Snapology—to breakeven within six months of opening and sustained profitability by the end of year one
• Deliver measurable improvements in franchisee revenue, profitability, and customer satisfaction across your dual-brand portfolio
• Identify underperforming centers early and implement action plans that improve results within 90 days
• Consistently meet or exceed system-wide KPIs tied to franchisee growth, operational compliance, and customer satisfaction for both brands
• Lead initial training and onboarding for new franchisees on the franchise system, operational guidelines, and brand standards specific to each concept
• Ensure all pre-launch milestones are met, including system and vendor setup, goal setting, marketing planning, and staffing
• Evaluate each franchisee’s operational and financial readiness prior to launch and close gaps before opening
• Manage individualized 12-month coaching roadmaps with 30/60/90/180-day checkpoints tied to breakeven and profitability
• Deliver daily to weekly hands-on coaching during the critical first three months post-opening
• Review performance dashboards and financials to diagnose issues, benchmark performance within each brand cohort, and drive accountability
• Partner with Training, Marketing, and Operations across both brands to ensure franchisees have the tools and vendor support to execute
• Hold franchisees to clear performance expectations, implement structured recovery plans, and escalate persistent issues to brand leadership
• Identify operational or financial challenges early and work with franchisees on solutions
• Serve as the primary point of contact and resource for new franchisees during their launch phase

Benefits

• Paid bi-weekly
• Company Paid Holidays
• Flexible Paid Time Off
• Paid Parental Leave
• Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions
• Competitive 401(k) Program with employer matching contributions
• Daily dress code of "business casual"
• A positive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees