LATAM Sales Development Representative, Customer Base

NinjaOne • Austin, TX

3d • Hybrid

About The Position

NinjaOne is seeking an outgoing, self-motivated Sales Development Representative to join its Success team and support customers in the LATAM region. The role connects with and educates clients, qualifies leads, and builds relationships with existing customers. The representative works with a predefined group of major customers and connects with stakeholders ranging from support agents to CISOs. The role is based in Austin, Texas, or Tampa, Florida, with in-office work on Monday, Tuesday, Thursday, and Friday. It requires fluency in English, Spanish, and Portuguese.

NinjaOne describes itself as a collaborative, kind, and curious community focused on customer success. Its Unified IT Operations Platform brings endpoint management, autonomous patching, backup, and remote access together in one console. The company serves nearly 40,000 customers in more than 140 countries and reports a 98% customer satisfaction score for more than five years.

Requirements

• Fluency in English, Spanish, and Portuguese, including excellent written and verbal communication skills in all three languages.
• Excellent verbal communication skills.
• Energetic, self-starting approach and enjoyment of working in an international environment.
• Proven record of meeting minimum outbound call targets and/or call-time goals.
• Organized and detail-oriented, with thorough follow-up skills.
• Proficiency with technology.
• Ability to multitask with several tools, work independently, and prioritize tasks.

Responsibilities

• Work with a predefined group of major and important customers, establishing connections with stakeholders from support agents to CISOs.
• Use consultative phone skills to communicate clearly, listen actively, inspire confidence, and overcome objections.
• Use Salesforce to document activities, accurately predict opportunities, and communicate opportunity information appropriately.
• Bring enthusiasm and energy to work.
• Perform other duties as needed.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) plan.
• Unlimited PTO.
• Opportunities for growth and advancement.
• Hybrid-remote flexibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed