Laser Technician Team Manager

Global Laser Enrichment LLC•Wilmington, NC

10d•Onsite

About The Position

The Laser Technician Team Manager provides direct supervision of the Laser Technician organization and reports to the Test Operations Lead. The role is accountable for hiring, developing, evaluating, and retaining Laser Technicians; maintaining qualification programs and workforce readiness; and coordinating with other team Managers to align staffing with operational needs while sustaining long-term organizational capability. The position is full-time and on-site in Wilmington, North Carolina, and requires an existing or obtainable Q clearance. The manager leads personnel and workforce planning, oversees technician performance and qualification programs, and supports continuous improvement in operating processes, procedures, and training. The role coordinates with the Shift Supervisor and teams across Engineering, Maintenance, Radiation Protection, and other organizations to maintain staffing readiness and operational alignment. Administrative duties include maintaining personnel and qualification records, developing workforce metrics and management reports, and supporting budget planning, resource management, and workforce forecasting. Extended hours or off-normal schedules may be required.

Requirements

Bachelor’s degree in Engineering, Engineering Technology, Business Management, or a related field with 4 or more years of relevant experience, or 8 or more years of relevant experience in lieu of a degree.
Leadership experience in a nuclear, industrial, manufacturing, or similarly regulated environment.
Experience supervising and developing technical personnel.
Knowledge of Conduct of Operations and Human Performance principles.
Ability to manage performance and multiple priorities.
Strong communication skills.
Ability to obtain and maintain required security clearances.
Ability to work extended hours or off-normal schedules.

Nice To Haves

Experience leading teams in a nuclear, laser controlled area, or highly regulated environment.
Experience managing qualification or training programs.
Experience with recruiting, hiring, and workforce planning.
Experience conducting performance evaluations and administering compensation.
Experience with Corrective Action Programs or continuous improvement systems.
DOE, NRC, Laser, or similar industry experience.

Responsibilities

Provide direct supervision, coaching, and development for Laser Technicians at all levels.
Establish performance expectations, conduct evaluations, and provide ongoing feedback.
Develop employee growth plans, support career progression, and identify future leaders.
Recommend promotions and administer merit increases within established guidelines.
Address employee concerns and support employee relations and disciplinary actions in coordination with management and HR.
Determine staffing requirements and maintain appropriate staffing levels and qualification coverage.
Lead recruiting, interviewing, hiring recommendations, and onboarding of Laser Technicians.
Approve leave, schedule adjustments, and overtime within delegated authority.
Monitor employee performance and drive continuous improvement; implement performance improvement actions when necessary and maintain required personnel documentation.
Oversee Laser Technician qualification and continuing training programs; ensure standards, materials, and processes remain current and effective.
Track qualification progress, resolve barriers, and evaluate readiness for qualification completion.
Maintain Area Engineer qualification and technical proficiency, including knowledge of the Laser Safety Program.
Review performance trends and implement improvements to operator processes, procedures, and training programs.
Support the Corrective Action Program and incorporate operating experience and lessons learned.
Reinforce Conduct of Operations standards.
Coordinate with other team Managers and the Shift Supervisor to ensure staffing readiness and operational alignment.
Collaborate with Engineering, Maintenance, Radiation Protection, and other organizations to support operations.
Support Test Operations Lead priorities and departmental initiatives.
Maintain qualification and personnel records.
Develop workforce metrics and management reports.
Support budget planning, resource management, and workforce forecasting.
Hold personnel accountable for performance and standards; build a disciplined, professional, and results-driven team.
Apply Conduct of Operations principles, make consistent and objective personnel decisions, develop future leaders through coaching and delegation, promote clear communication and teamwork, and demonstrate integrity and sound judgment.
Perform other assigned duties.