LAS Operations Asset Analyst III

Abbott • Madison, WI

19d • $21 - $41 • Onsite

About The Position

The LAS Operations Asset Analyst III works at Abbott’s Madison, Wisconsin location in the Cancer Diagnostics Division. The role is the first point of contact for customers seeking support and information about installed laboratory equipment, and manages equipment records, maintenance plans, and calibration documentation. The analyst supports service teams with work-order coordination, vendor scheduling, and customer communications to help ensure equipment is accurate, compliant, and ready to use. The position may support more than one site and includes travel 10% of the time.

Requirements

• Bachelor’s degree in business administration, computer science, or a related field; or an associate degree in one of those fields and 2 years of relevant experience; or a high school diploma/GED and 4 years of relevant experience.
• At least 2 years of experience in a combination of customer service-focused work, a Computerized Maintenance Management System (CMMS), a Calibration Management System, or other Windows-based data capture systems.
• Basic computer skills, including internet navigation, email, and word processing.
• Proficiency in Microsoft Office, including Excel macros and pivot tables.
• Authorization to work in the United States without sponsorship.
• Ability to perform the essential duties of the position with or without accommodation.

Nice To Haves

• Hands-on experience with equipment qualification.
• Experience working in a regulated environment such as CAP, CLIA, FDA, and/or ISO.

Responsibilities

• Set up and maintain equipment records and maintenance-plan schedules in the CMMS, ensuring data accuracy and integrity; manage more than one site when needed.
• Review calibration certificates and technical documentation to verify instrument details, dates, traceability, and compliance; analyze calibration data to identify out-of-tolerance results.
• Receive, assign, and track work orders; dispatch Helpline requests; and respond promptly to internal and external customers and vendors.
• Schedule third-party vendors for planned and unplanned service, coordinate the return of externally serviced or calibrated equipment, and tag and label equipment as required by the organization and regulatory bodies.
• Support site inventory by ordering parts and components, tracking retired, unused, and new equipment, and ensuring service groups have the tools and consumables they need.

Benefits

• Career development opportunities with an international company.
• Employees can qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to earning a bachelor’s degree.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level