LAS Operations Asset Analyst III

Abbott • Madison, WI

18d • Onsite

About The Position

The LAS Operations Asset Analyst III works at Abbott's Cancer Diagnostics Division in Madison, Wisconsin. The position serves as a first point of contact for customers seeking support and information about installed laboratory equipment and manages equipment records, maintenance plans, and calibration documentation. The role supports service teams through work order coordination, vendor scheduling, and customer communications, helping ensure equipment is accurate, compliant, and ready for use. It may involve managing more than one site.

Requirements

• Bachelor’s degree in business administration, computer science, or a related field; or an associate degree in one of those fields and 2 years of relevant experience; or a high school diploma/GED and 4 years of relevant experience.
• 2+ years of experience in a combination of a customer service focused setting, a Computerized Maintenance Management System (CMMS), a Calibration Management System, or other Windows-based data capture systems.
• Basic computer skills, including internet navigation, email, and word processing.
• Proficiency in Microsoft Office, including Excel macros and pivot tables.
• Authorization to work in the United States without sponsorship.
• Ability to perform the essential duties of the position with or without accommodation.

Nice To Haves

• Hands-on experience with equipment qualification.
• Experience working in a regulated environment such as CAP, CLIA, FDA, and/or ISO.

Responsibilities

• Set up and maintain equipment records and maintenance plan schedules in the CMMS, ensuring data accuracy and integrity, and manage more than one site where needed.
• Review calibration certificates and technical documentation, verifying instrument details, dates, traceability, and compliance; analyze calibration data to identify out-of-tolerance results.
• Receive, assign, and track work orders; dispatch Helpline requests; and respond promptly to internal and external customers and vendors.
• Schedule third-party vendors for planned and unplanned service, coordinate the return of externally serviced or calibrated equipment, and tag and label equipment as required by the organization and regulatory bodies.
• Support site inventory by ordering parts and components, tracking retired, unused, and new equipment, and ensuring service groups have the tools and consumables they need.

Benefits

• Career development opportunities with an international company.
• Employees can qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to getting a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level