Large Enterprise Account Director

Factbird•Morristown, NJ

18h•$350,000 - $400,000•Remote

About The Position

Factbird delivers real-time manufacturing intelligence to production teams who need clarity, not complexity. Our plug-and-play hardware and cloud platform surface live line data as actionable insight — and we are growing rapidly across sites, geographies, and enterprise accounts. As we scale our enterprise motion, we are building a dedicated capability to win and expand large, complex, multi-site manufacturing organizations globally. This is a foundational hire. We are looking for a Large Enterprise Account Director who can operate at the intersection of commercial leadership and operational transformation. You will own the full enterprise journey — from C-suite engagement and business case development, through pilot validation and commercial structuring, to global rollout and long-term account expansion. This is a strategic program leadership position, designed for someone who understands how large manufacturers make decisions, how enterprise technology gets adopted at scale, and how to position Factbird as the manufacturing intelligence standard across a global operation.

Requirements

7 + years in enterprise B2B sales, ideally within SaaS, industrial technology, or manufacturing
Proven track record of closing and expanding complex, multi-site deals—not just progressing them
Comfortable operating across sales cycles of 6–18 months or longer
MEDDPICC is not a methodology you learned in a training session — it is how you work
Lead enterprise programs spanning multiple functions, geographies, and stakeholder groups without losing momentum
Engage C-suite and senior operational leaders with confidence and credibility
Build business cases that hold up to financial scrutiny, anchored in measurable operational impact
Run multi-threaded sales processes with discipline and without dropping threads
Strong commercial instincts paired with a structured, repeatable approach to strategy
You treat your accounts like a business within a business—full ownership of outcomes, not just activities
Long sales cycles do not frustrate you—they are where you do your best work
Focused on creating genuine value for customers rather than optimising for short-term wins

Responsibilities

Own a focused portfolio of named enterprise accounts and build genuine depth in each one—global site mapping, organizational intelligence, transformation triggers, and budget cycles.
Drive multi-threaded executive engagement with discipline and consistency, and maintain a living account plan that reflects reality, not wishful thinking.
Lead structured discovery workshops that surface real pain, real budgets, and real decision-making dynamics.
Apply MEDDPICC with rigour — not as a checkbox exercise, but as a genuine qualification framework.
Identify the Economic Buyer early, understand where budget ownership sits, and secure pilot commitment before momentum stalls.
Lead architecture and deployment design conversations across IT, Operations, Finance, and Procurement.
Work closely with Solution Consulting to define a scalable global rollout template, and build business cases that are anchored in measurable operational impact — not feature lists.
Own the pilot end-to-end, working in close partnership with Customer Success and Solutions Consulting.
Define success metrics upfront, run structured weekly reviews, and maintain executive visibility throughout.
Exit the pilot with a CFO-grade ROI case that makes the path to global rollout self-evident.
Lead all aspects of commercial structuring — pricing models, procurement navigation, legal alignment, and executive-level deal narratives.
Simplify the path to signature without diluting the value of the deal.
Establish the governance structures that set global programs up for long-term success.
Define program ownership, lead the executive kickoff, and ensure a clean, structured handover to Customer Success — so nothing falls through the gap between sale and delivery.
Drive post-sale expansion with the same rigour applied to the initial sale — participate in ARR growth reviews, lead annual strategic account planning, and work to embed Factbird into the customer's operational and financial planning cycles.