Lane Supervisor

Metropolis Technologies • Louisville, KY

1d

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. It operates a parking network with over 23,000 employees across more than 4,000 locations in North America and Europe. The Lane Supervisor oversees shift cashiers and lane operations, assists patrons and employees, and helps ensure cashier terminals and transactions are properly managed.

Requirements

• High school graduate or equivalent education.
• Proficiency in reading, writing, and speaking English.
• At least one year of customer service experience.
• Excellent time management skills.
• A valid state-issued driver’s license, current address, and acceptable driving record are required only if the employee is expected to drive a company vehicle or drive on company business.

Nice To Haves

• At least one year of work experience in public parking operations.

Responsibilities

• Supervise and coordinate scheduling for all shift cashiers.
• Provide assistance to patrons and employees as needed.
• Ensure an appropriate number of exit lanes are open at all times, as required by the city and current conditions.
• Care for cashier terminals by monitoring supplies and reporting equipment malfunctions.
• Verify specified transactions, including abnormal or undocumented transactions.
• Review contractors’ supervisor and cashier policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED