Landscaping Operations Manager - Orlando

Lewis Property Service LLC•Orlando, FL

5d•$62,000 - $68,000

About The Position

The Operations Manager is responsible for the effective and efficient operation of the Operational Service Center. The role provides leadership, direction, and oversight to assigned field staff, ensuring adherence to company policies, procedures, and core values. The manager leads Field Supervisors in delivering Environmental Contracting Services, oversees operational performance and controllable expenses, and partners with Project Management to ensure work aligns with project scopes and client contracts. The position emphasizes safety, employee coaching and accountability, client relationships, and high-quality service delivery. The manager spends 30–50% of work time in the field monitoring job-site safety and quality, collaborates on regulatory compliance for hazardous and non-hazardous materials, and participates in monthly operations meetings. Lewis will provide a comprehensive medical exam, enrollment in its random drug and alcohol program, OSHA 40-hour CFR 1910.120 HAZWOPER training, and other job-specific training required for daily operations.

Requirements

Excellent written and verbal communication skills.
Strong proficiency in Microsoft Word, Excel, and PowerPoint.
Proven ability to lead a team of 4–6 direct reports.
Demonstrated ability to set and achieve high performance standards.
Valid driver’s license with a clean MVR and background check.
Ability to work a flexible schedule, including weekends and 24-hour on-call availability.
Strong commitment to Safety, Quality, Integrity, and Teamwork.
Prior managerial experience in environmental or general contracting is required.
Ability to lift up to 60 lbs.
Ability to wear a respirator and work in extreme weather conditions.
Ability to stand and perform physical tasks for extended periods.
Frequent sitting, standing, walking, grasping, and reaching.
Manual dexterity to operate computers and related equipment.
Ability to travel for client meetings as needed.
Ability to participate in training sessions, presentations, and meetings.
Willingness to work overtime to meet project deadlines.

Nice To Haves

OSHA 40-hour and related safety training preferred.

Responsibilities

Lead Field Supervisors in delivering Environmental Contracting Services in alignment with company standards.
Foster and maintain a strong safety culture by ensuring compliance with company core values, OSHA regulations, and safety initiatives in coordination with the Director of Health and Safety.
Provide accountability, coaching, and immediate performance feedback to operational staff.
Develop, implement, and monitor Performance Improvement Plans to help field staff meet established expectations.
Manage controllable operating expenses, including labor, materials, and equipment, to maintain profitable operations.
Partner with Project Management to define project scope and ensure execution aligns with client contracts.
Model and reinforce the company’s core values: Safety, Integrity, Accountability, and Quality.
Support the Operations Coordinator in onboarding field employees, covering job responsibilities, safety requirements, documentation processes, and on-call expectations.
Conduct annual performance reviews for Field Staff, provide balanced feedback, and establish goals and training plans.
Maintain client relationships by proactively addressing concerns and ensuring high-quality service delivery.
Spend 30–50% of work time in the field monitoring job-site safety and quality.
Collaborate with the Waste Manager to ensure compliance with regulations governing hazardous and non-hazardous materials.
Lead and participate in monthly operations meetings to strengthen team leadership and communication.
Take ownership of personal professional development to support continuous improvement.
Maintain rolling turnover at or below 15%, maintain unbillable expectations, achieve zero environmental agency violations, and achieve zero reportable OSHA injuries.