Landscape Maintenance Operations Manager

River City Lawnscape•Holmen, WI

8h•Onsite

About The Position

The Landscape Maintenance Operations Manager oversees all maintenance divisions, including Mowing, Lawn Care, Irrigation, general Landscape Maintenance, and Snow Removal operations. This role is responsible for the end-to-end management of crew production, resource procurement, and equipment maintenance. A successful candidate will drive field staff development, ensure high-quality standards, and find fulfillment in the collective success of their team. This is a full-time, salaried position.

Requirements

2–5 years of directly relevant landscape experience
1–3 years of management experience
Excellent written/verbal skills
Conduct himself or herself in a professional manner
Possess a valid driver’s license with an insurable driving record

Nice To Haves

Bilingual (English/Spanish) preferred but not required.

Responsibilities

Manage field staff lifecycle (hiring, training, coaching, and mentoring); enforce company policies, conduct performance reviews, and manage disciplinary actions or promotions
Coordinate all field activities, including scheduling labor, materials, and equipment
Communicate sales/customer vision to crews and assist in project completion
Conduct regular site visits for quality and safety inspections
Lead weekly training meetings
Investigate accidents and implement corrective actions
Manage labor efficiency and material usage to adhere to budgets and contracts
Maintain inventory of supplies and oversee daily equipment maintenance
Proactively manage customer relationships, respond to complaints, and ensure the highest level of satisfaction
Ensure accurate flow of field reporting and records to the office; track attendance and enforce uniform/safety standards
Utilize or learn Proprietary Landscape Software to maximize process efficiency