Landscape Crew Leader

JOSHUA TREE INC•North Fort Myers, FL

10d

About The Position

The Landscape Crew Leader leads an assigned field crew and ensures landscape projects are completed safely, efficiently, on schedule, and to Joshua Tree’s quality standards. This hands-on leadership role includes participating in planting, mulching, sod installation, and other advanced landscaping and installation work. The Crew Leader assigns and explains tasks, supports crew development, monitors production, follows the daily route, and ensures jobs are properly completed and documented. The role also involves communicating professionally with clients, answering questions about work within the assigned scope, and representing Joshua Tree on client properties. The Landscape Crew Leader reports to the Landscape Division Manager and communicates job progress, crew performance, delays, material shortages, site conditions, and other issues that could affect the schedule or quality of work. The position requires a focus on customer service, safe work practices, equipment care, and client satisfaction.

Requirements

3–5 years of experience leading a landscaping crew or in a comparable landscape crew leadership role.
Valid driver’s license and a clean driving record that meets company requirements.
Experience towing a trailer and the ability to tow and maneuver it safely.
Proficiency operating landscape installation equipment and tools.
Exceptional customer service and communication skills, including the ability to interact professionally with clients, listen to concerns, and build trust.
Ability to represent Joshua Tree’s commitment to exceptional quality, white-glove service, and trusted-advisor relationships with clients.
Proven ability to lead a crew, manage daily production, and hold team members accountable.
Strong organization, problem-solving, and time-management skills.
Ability to work outdoors for extended periods in Florida heat and varying weather conditions while following safety procedures.
Ability to perform the physical tasks associated with landscape installation, with or without reasonable accommodation.
Dependability, initiative, and commitment to quality workmanship and safe work practices.
Ability to complete required job documentation accurately and on time.

Nice To Haves

Experience with landscape installations, including planting, mulching, laying sod, and other advanced landscaping work.
Experience coordinating materials, tools, and equipment for daily jobs.
Experience monitoring labor productivity, job progress, or production goals.

Responsibilities

Direct daily field activities and assign tasks to crew members based on job requirements.
Review job details and instructions with the crew.
Provide hands-on guidance, coaching, and feedback to crew members.
Monitor individual and team performance and communicate progress, concerns, and training needs to the Landscape Division Manager.
Model reliability, professionalism, communication, and a strong work ethic while encouraging teamwork and accountability.
Lead and participate in planting, mulching, sod installation, and other landscaping and installation work.
Ensure the crew has the materials, tools, and equipment needed for assigned jobs.
Ensure work follows job specifications and Joshua Tree’s quality standards.
Inspect completed work, address issues where possible, and leave job sites clean and orderly.
Communicate unexpected site conditions, material shortages, and changes that may affect the work.
Follow the assigned daily route and complete scheduled jobs.
Keep the crew organized and focused on efficient, on-schedule completion.
Monitor job progress and production, and promptly communicate delays or other schedule-impacting issues to the Landscape Division Manager.
Document completed jobs and submit required service records and updates accurately and on time.
Follow job instructions and updates from management.
Treat clients, properties, and interactions with care, respect, and professionalism.
Explain assigned work to clients within the scope of the job and respond professionally to questions and concerns.
Communicate client requests or issues outside the approved scope of work to the Landscape Division Manager.
Ensure crew members follow safety procedures and use required personal protective equipment.
Operate landscape installation equipment safely and ensure tools and equipment are handled properly.
Promptly report equipment issues, injuries, property damage, and safety concerns.
Address potential safety or quality concerns before they become larger problems.