Certified Lactation Counselor

Corewell HealthGrand Rapids, MI
Onsite

About The Position

The Lactation Peer Counselor is a support role, which is different from the Lactation Peer Consultant (RN) they work closely with. Handles incoming and outgoing communications to breastfeeding mothers. Provides information, counsels, and supports breastfeeding mothers. Uses evaluation tools to measure the effectiveness of teaching. Responsible for maintaining records regarding educational programs and equipment rentals. Provide information to prenatal women interested in breastfeeding, the benefits, reasons to breast feed, latching on, getting started in the hospital, supply and demand, preventing problems, growth spurts, and to discourage bottles and pacifiers in the hospital. Provide information and support to postpartum mothers to encourage the continuance of successful breastfeeding and to respond to concerns or problems and/or on the expression and storage of breast milk, and pumping. Accept and coordinate phones calls related to breastfeeding issues. Organize accurate records of all contacts and follow-up phone calls. Teaches how breast pump works, handles question by telephone on how to work equipment, and follows up with mothers to see how they are functioning 24/48 hours after discharge. Refer breastfeeding problems to Lactation Consultants if immediate attention is required or if the problem is beyond his/her level of knowledge and/or skills.

Requirements

  • High School Diploma or equivalent upon hire
  • Completion of a lactation counselor course within 1 year of start date
  • Certification for Lactation Peer Counselor - ALPP Academy of Lactation Policy and Practice is required within this role for Grand Rapids Hospitals
  • BLS certification required within 90 days of hire

Nice To Haves

  • Associate's Degree or equivalent is preferred

Responsibilities

  • Handles incoming and outgoing communications to breastfeeding mothers.
  • Provides information, counsels, and supports breastfeeding mothers.
  • Uses evaluation tools to measure the effectiveness of teaching.
  • Responsible for maintaining records regarding educational programs and equipment rentals.
  • Provide information to prenatal women interested in breastfeeding, the benefits, reasons to breast feed, latching on, getting started in the hospital, supply and demand, preventing problems, growth spurts, and to discourage bottles and pacifiers in the hospital.
  • Provide information and support to postpartum mothers to encourage the continuance of successful breastfeeding and to respond to concerns or problems and/or on the expression and storage of breast milk, and pumping.
  • Accept and coordinate phones calls related to breastfeeding issues.
  • Organize accurate records of all contacts and follow-up phone calls.
  • Teaches how breast pump works, handles question by telephone on how to work equipment, and follows up with mothers to see how they are functioning 24/48 hours after discharge.
  • Refer breastfeeding problems to Lactation Consultants if immediate attention is required or if the problem is beyond his/her level of knowledge and/or skills.

Benefits

  • Comprehensive benefits package to meet your financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
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