The Lactation Peer Counselor is a support role, which is different from the Lactation Peer Consultant (RN) they work closely with. Handles incoming and outgoing communications to breastfeeding mothers. Provides information, counsels, and supports breastfeeding mothers. Uses evaluation tools to measure the effectiveness of teaching. Responsible for maintaining records regarding educational programs and equipment rentals. Provide information to prenatal women interested in breastfeeding, the benefits, reasons to breast feed, latching on, getting started in the hospital, supply and demand, preventing problems, growth spurts, and to discourage bottles and pacifiers in the hospital. Provide information and support to postpartum mothers to encourage the continuance of successful breastfeeding and to respond to concerns or problems and/or on the expression and storage of breast milk, and pumping. Accept and coordinate phones calls related to breastfeeding issues. Organize accurate records of all contacts and follow-up phone calls. Teaches how breast pump works, handles question by telephone on how to work equipment, and follows up with mothers to see how they are functioning 24/48 hours after discharge. Refer breastfeeding problems to Lactation Consultants if immediate attention is required or if the problem is beyond his/her level of knowledge and/or skills.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED