Labour Relations Officer - WSIB Appeals Specialist

Ontario Nurses' Association • Toronto, ON

14d

About The Position

The Ontario Nurses’ Association (ONA) is Canada’s largest nurses’ union. We are
powered by our members — 68,000 nurses and health-care professionals, and 18,000
nursing student affiliates — who provide care in hospitals, long-term care,
public health, the community, clinics and industry.

Our mission is to defend the rights of and advocate for nurses and health-care
professionals who care for the health of Ontarians. We empower members and fight
against unfair and unsafe treatment, negotiate and enforce our contracts, offer
benefits and insurance, provide tailored education and development opportunities
and much more. We confront governments, administrations and other policymakers
head on to fight for high-quality public health care.

ONA is seeking to hire two (2) Labour Relations Officers (WSIB Appeals
Specialist). This posting is for an existing vacancy. This position reports to
the Senior Manager, LEAP and WSIB Appeals Team and will be responsible to meet
the service delivery needs of membership by assessing WSIB files for merit and
conducting appeals on behalf of ONA members.

This is what else you can expect from this dynamic role:
Conduct WSIB appeals from the intent to object, through the investigation of
the issues, writing submissions, and performing oral hearings, up to and
including Workplace Safety and Insurance Appeals Tribunal (WSIAT).
Effective case management which includes performing quality merit
assessments, the identification of issues in dispute, early intervention
strategies and opportunities, address competing priorities among files,
maintain timelines, and advance files in a timely manner.
Provide strategic advice to members regarding their appeal.
Identify and communicate trends observed in workplace injuries among ONA
members – as well as the appeals process – in the areas of health and safety,
return to work and labour relations to the appropriate teams to ensure
members’ rights are protected.
Keep abreast of WSIB/WSIAT and Ontario Human Rights Code legislative and
policy changes that impact ONA members’ appeals.
Achieve ONA’s position and maintain the collective and individual rights of
members throughout the course of the appeals work.
Assists in membership education and communications with respect to WSIB
Identify risks and opportunities related to ONA achieving its goals/mandate.

Requirements

• Degree or diploma in Labour/Industrial Relations (or related field).
• A minimum of three (3) years of experience performing WSIB case work, along with a minimum of three (3) years of experience in adjudication or case/claims management based on interpretation of relevant statutes and principles in the WSIB environment.
• Demonstrated knowledge and experience in written and oral appeal representation at WSIB (Operations/Appeals Services) and WSIAT.
• Demonstrated knowledge and experience in interpreting and applying relevant legislation (Labour Relations Act, Occupational Health & Safety Act, Ontario Human Rights Code and Workplace Safety and Insurance Act).
• Professional development related to WSIB and other impacting legislation.
• The successful candidate must be able to travel.

Nice To Haves

• Paralegal license (Ontario) is a strong asset.
• A Registered Nurse designation, or other regulated health professional designation, is an asset.
• Bilingual English/French is an asset.
• Project Management (PMP) certificate is an asset.
• Alternative Dispute Resolution (ADR)/Mediation certificate/training is an asset.

Responsibilities

• Conduct WSIB appeals from the intent to object, through the investigation of the issues, writing submissions, and performing oral hearings, up to and including Workplace Safety and Insurance Appeals Tribunal (WSIAT).
• Effective case management which includes performing quality merit assessments, the identification of issues in dispute, early intervention strategies and opportunities, address competing priorities among files, maintain timelines, and advance files in a timely manner.
• Provide strategic advice to members regarding their appeal.
• Identify and communicate trends observed in workplace injuries among ONA members – as well as the appeals process – in the areas of health and safety, return to work and labour relations to the appropriate teams to ensure members’ rights are protected.
• Keep abreast of WSIB/WSIAT and Ontario Human Rights Code legislative and policy changes that impact ONA members’ appeals.
• Achieve ONA’s position and maintain the collective and individual rights of members throughout the course of the appeals work.
• Assists in membership education and communications with respect to WSIB
• Identify risks and opportunities related to ONA achieving its goals/mandate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees