Laborer

Casino and • Marquette, IA

24d

About The Position

The Laborer performs maintenance under the guidance of a supervisor, including maintaining, repairing, and replacing gaming table layouts according to instructions. The role requires basic knowledge of HVAC, alarm, and generator systems and involves routine maintenance following supervisory instructions and scheduled preventative-maintenance plans. The Laborer also follows company policies regarding guest alcohol limitations, complies with regulatory and company requirements, and handles routine guest complaints while recognizing when to involve supervisory personnel. Duties may change, and other tasks may be assigned or reasonably requested by management.

Requirements

• High school diploma or GED equivalent.
• Excellent teamwork, interpersonal, customer service, written communication, and verbal communication skills.
• Professional demeanor and presence, with the ability to interact with guests and team members.
• Excellent guest service skills to effectively deal with guests.

Nice To Haves

• Two years of maintenance experience.

Responsibilities

• Perform maintenance with guidance from a supervisor.
• Maintain, repair, and replace gaming table layouts according to instructions provided by a supervisor.
• Perform routine maintenance on HVAC, alarm, and generator systems with instructions from supervisory personnel.
• Follow scheduled preventative-maintenance plans.
• Know guest alcohol limitations and follow company policies and procedures regarding those limitations.
• Adhere to regulatory, departmental, and company policies ethically, and empower and require others to do the same.
• Work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by management.
• Handle routine guest complaints and incidents, identify situations that require supervisory attention, and seek to resolve situations in a way that maintains positive guest relationships.

Benefits

• Medical, dental, and vision plans are available for full-time employees, along with a variety of voluntary plans.
• Medical plan available for part-time employees.
• 401(k) retirement and savings plan for all employees.
• Paid time off (PTO) plan available for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED