Laborer

Bally's Chicago • Marquette, IA

25d

About The Position

The Laborer performs maintenance under the guidance of a supervisor, including maintaining, repairing, and replacing gaming table layouts. The role also performs routine maintenance on HVAC, alarm, and generator systems with instructions from supervisory personnel and follows scheduled preventive maintenance plans.

The position requires adherence to regulatory, departmental, and company policies, including policies related to guest alcohol limitations. The Laborer handles routine guest complaints and incidents, using discretion to identify situations that require supervisory attention and seeking to resolve issues while maintaining positive guest relationships. The position may also perform other duties assigned or reasonably requested by management.

Work takes place in casino, food venue, and kitchen environments, with possible occasional outdoor work. The employee must be able to work a flexible schedule based on business needs, including late nights, weekends, and holidays; shifts may change.

Requirements

• High school diploma or GED equivalent.
• Excellent teamwork, interpersonal, customer service, written communication, and verbal communication skills.
• Professional demeanor and presence, with the ability to interact with guests and company team members.
• Excellent guest service skills to effectively deal with guests.

Nice To Haves

• Two years of maintenance experience is preferred.

Responsibilities

• Perform maintenance with guidance from a supervisor.
• Maintain, repair, and replace gaming table layouts according to instructions from a supervisor.
• Perform routine maintenance on HVAC, alarm, and generator systems with instructions from supervisory personnel.
• Follow scheduled preventive maintenance plans.
• Know guest alcohol limitations and company policies and procedures regarding those limitations.
• Adhere to regulatory, departmental, and company policies ethically, and empower and require others to do the same.
• Work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by management.
• Handle routine guest complaints and incidents, identify situations requiring supervisory attention, and seek to resolve situations while maintaining positive guest relationships.

Benefits

• Medical, dental, and vision plans are available for full-time employees, plus a variety of voluntary plans.
• Medical plan available for part-time employees.
• 401(k) retirement and savings plan for all employees.
• Paid time off (PTO) plan available for all employees.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED