Laboratory Technician (Andrology, Endocrinology, Embryology)

US Fertility • Jacksonville, FL

1d

About The Position

US Fertility is hiring a Laboratory Technician to join the team at IVF Florida in Jacksonville, Florida. The role supports andrology, endocrinology, embryology, and laboratory administration in a fertility-care setting. The position involves technical laboratory procedures, patient and specimen documentation, quality and readiness activities, inventory and records management, and communication with patients and clinical and external teams within the technician’s authorized scope. Work must follow laboratory protocols, safety requirements, confidentiality rules, and applicable training, competency, and authorization requirements.

The schedule is Monday through Friday, 8:00 AM to 4:30 PM, with rotating weekends from 7:30 AM to 12:00 PM and rotating holidays. The role offers the opportunity to grow within a nationally respected organization while supporting patients and care teams. The organization describes its work as advancing reproductive medicine, improving the patient experience, and providing compassionate care.

Requirements

• Bachelor’s degree in biological sciences, chemistry, reproductive biology, medical technology, or a related field is required.
• Copies of degrees, transcripts, certifications, training records, and references are required.
• General knowledge of and safe operation of laboratory equipment, including the ability to recognize malfunctions and promptly seek assistance.
• Intermediate to advanced computer skills, including EMR or laboratory information systems, Microsoft Word, Excel, Access or comparable databases, Outlook, Internet, and intra-office communications.
• Strong attention to detail, organization, time management, documentation, communication, and problem-solving skills.
• Ability to understand and follow written protocols, maintain specimen traceability, perform repetitive precision tasks, and work effectively under time-sensitive conditions.
• English fluency sufficient to communicate clearly with patients, staff, and external partners and complete required documentation.
• Ability to work cooperatively with physicians, nurses, embryologists, laboratory and administrative staff, finance personnel, and external partners.
• Demonstrate respect, professionalism, honesty, integrity, reliability, and accountability; take responsibility for work product and follow through on commitments.
• Communicate clearly and promptly, use tact in difficult interpersonal situations, respond constructively to feedback, avoid unnecessary conflict, use time productively, and assist colleagues when appropriate.

Nice To Haves

• Previous andrology, endocrine, human IVF, animal IVF, clinical laboratory, or reproductive medicine experience is preferred.

Responsibilities

• Perform semen analysis, including strict morphology when assigned and authorized, and prepare sperm for IUI and IVF.
• Process donor sperm according to donor-bank and laboratory protocols; perform sperm cryopreservation, storage, thawing, inventory documentation, and specimen reconciliation.
• Process epididymal or testicular sperm for IVF when trained and authorized.
• Prepare and portion culture media and reagents using aseptic technique and applicable quality controls.
• Complete andrology data entry, chart preparation, result documentation, and patient and laboratory record maintenance.
• Perform andrology quality-control, quality-assurance, readiness, proficiency-testing, and corrective-action activities as directed.
• Provide approved patient instructions and communications about specimen collection, transportation, scheduling, and laboratory processes.
• Operate and maintain the endocrine analyzer and perform assigned quality-control activities according to manufacturer instructions and IVF Florida procedures.
• Perform endocrine testing and monitoring only after documented training, competency assessment, and authorization; prepare, label, process, and store specimens according to established requirements.
• Review analyzer flags, quality-control and calibration status, and instrument messages; escalate unacceptable or unexpected conditions.
• Accurately record and report endocrine results within established turnaround times, subject to required review and authorization.
• Maintain endocrine inventory, reagents, controls, supplies, maintenance records, and temperature or environmental logs; participate in assigned proficiency testing, method verification or validation support, quality-assurance reviews, and corrective-action documentation.
• Coordinate with physicians, nurses, and authorized staff about specimen status, workflow, and results within the technician’s authorized scope.
• Perform embryology laboratory quality-control and readiness checks, including assigned environmental, equipment, incubator, gas, alarm, cryostorage, temperature, and supply checks; document results and escalate out-of-range conditions.
• Review patient charts and prepare embryology charts, verifying identifiers, cycle orders, consents, infectious-disease documentation, treatment plans, specimen information, and other required records.
• Prepare, label, and verify patient-specific dishes, tubes, worksheets, media, reagents, and supplies according to aseptic technique and applicable controls and equilibration conditions.
• Perform patient and specimen identification, accessioning, labeling, witnessing, and chain-of-custody documentation to maintain traceability of sperm, oocytes, and embryos.
• Complete laboratory worksheets, quality-control logs, progress notes, and EMR entries, including communications, specimen receipt or shipment, and assigned procedural milestones.
• Communicate approved administrative or laboratory-process information professionally to patients and clinical team members; refer clinical interpretation or treatment recommendations to qualified personnel.
• Prepare and organize embryology work areas, support inventory, clean and disinfect, set up equipment, and complete post-procedure cleanup.
• Coordinate cryopreserved tissue inventory, shipping, receiving, transfers, discard paperwork, and records within the authorized scope of the position.
• Enter accurate, timely information into the EMR, laboratory information systems, and applicable databases; maintain test reports, quality and proficiency-testing records, invoices, inventory records, meeting materials, correspondence, and other assigned files.
• Support record keeping, data reconciliation, laboratory statistics, SART data entry, and routine reports; draft documents for laboratory leadership review and signature.
• Coordinate records and correspondence for cryopreserved specimens received, shipped, transferred, stored, or discarded.
• Retrieve voicemails and laboratory inquiries, return calls within the authorized scope, document patient interactions, and route urgent or clinical matters appropriately.
• Assist with scheduling, referrals, specimen transport, shipment logistics, and communication with outside laboratories, clinics, vendors, consultants, and couriers.
• Support filing, scanning, copying, formatting, data entry, document retrieval, and historical reference systems.
• Assist the Finance/Billing Department with information related to laboratory testing, procedures, cryostorage, specimen receipt, transfer, shipment, or disposition.
• Follow instructions from the Laboratory Supervisor, Laboratory Director, Scientific Director, and authorized designees; comply with safety rules and laboratory conduct requirements.
• Maintain a clean, organized, quiet, professional, and procedure-ready work environment.
• Participate in competency assessment, method verification or validation support, quality-improvement projects, and laboratory meetings as assigned.
• Protect patient medical information, protected health information, and proprietary information; follow HIPAA and information-security requirements.
• Work cooperatively with multidisciplinary colleagues, communicate improvement opportunities, and perform assigned laboratory and administrative duties.
• Perform other related duties as assigned when appropriate training, supervision, and authorization are provided.

Benefits

• Medical, dental, and vision insurance for full-time employees working 30 or more hours per week.
• 401(k) with company match.
• Tuition assistance and professional development support.
• Performance-based bonus opportunities.
• Generous paid time off and paid holidays for full-time employees.
• Paid parental leave for full-time employees.
• Life and disability benefits.
• Fertility Discount Program.
• Employee wellness and recognition programs.

What This Job Offers

• Job Type: Full-time