Endocrinology / Andrology Laboratory Supervisor

US Fertility•San Ramon, CA
•$139,000 - $166,000•Onsite

About The Position

US Fertility is hiring an Endocrinology / Andrology Laboratory Supervisor for Reproductive Science Center of the San Francisco Bay Area in San Ramon, California, with floating coverage in Menlo Park, California. The supervisor oversees daily endocrinology and andrology laboratory operations, maintains high-quality testing and timely patient care, and leads laboratory staffing, training, technical work, and quality and compliance activities. The role also involves operating and troubleshooting the Cobas e411 analyzer, integrating results with the FERT EMR, supporting the cryopreservation program, and collaborating with physicians, laboratory colleagues, IVF management, and external partners. The position is scheduled Monday through Friday, 7:00 AM to 3:30 PM, with one to two weekends per month and two to three holidays per year. Compensation is $139,000 to $166,000 per year, commensurate with experience.

Requirements

  • Maintain a current CLS or CRB certification through CDPH.
  • Demonstrate proficiency in routine andrology laboratory procedures and experience in a high-volume laboratory setting.
  • Have at least two years of laboratory experience in an environment with a caseload comparable to RSC Bay Area.
  • Have experience in a medical office setting, preferably in women’s health or OB/GYN.
  • Demonstrate proficiency with computer systems, data entry, information retrieval, and standard office equipment.
  • Collaborate effectively within a multidisciplinary healthcare team.
  • Communicate clearly, accurately, and concisely with colleagues, providers, and patients.
  • Exhibit excellent interpersonal skills and a strong commitment to patient-centered service.
  • Demonstrate expertise in continuous quality improvement, customer service, and team development.

Responsibilities

  • Oversee daily endocrinology and andrology laboratory operations, ensuring efficient workflows, high-quality testing, and timely patient care.
  • Lead staffing, recruitment, scheduling, onboarding, training, and performance evaluations to maintain appropriate coverage and develop a skilled laboratory team.
  • Supervise laboratory personnel, maintain technical proficiency in routine procedures, and provide guidance on troubleshooting, equipment use, and clinical processes.
  • Perform and oversee endocrinology testing, quality control, specimen collection and handling, result reporting, and laboratory documentation.
  • Manage operation, maintenance, and troubleshooting of the Cobas e411 analyzer and ensure accurate integration of laboratory results with the FERT EMR.
  • Oversee cryopreservation program activities, including technical guidance and coordination of cryopreserved sperm shipments, records, and invoicing.
  • Monitor laboratory performance, quality indicators, proficiency testing, and accreditation requirements while identifying opportunities for continuous improvement.
  • Maintain compliance with laboratory standards, organizational policies, HIPAA, OSHA, and applicable regulatory requirements; ensure SOPs and safety procedures remain current.
  • Collaborate with physicians, laboratory staff, IVF management, and external partners to resolve operational issues, communicate results, and support excellent patient care.
  • Analyze laboratory performance data, prepare routine and ad hoc reports, and support budgeting, cost reviews, and research-related reporting.
  • Promote a patient-centered, collaborative work environment through effective communication, responsive service, team engagement, and ongoing staff development.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Tuition assistance and professional development support
  • Performance-based bonus opportunities
  • Generous paid time off
  • Paid holidays
  • Paid parental leave
  • Life and disability benefits
  • Fertility Discount Program
  • Employee wellness and recognition programs
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