Endocrinology / Andrology Laboratory Supervisor
About The Position
US Fertility is hiring an Endocrinology/Andrology Laboratory Supervisor for Reproductive Science Center of the San Francisco Bay Area in San Ramon, California. The position also floats to Menlo Park, California. The supervisor oversees endocrinology and andrology laboratory operations and supports efficient workflows, quality testing, and timely patient care. The role includes leading and developing laboratory staff, performing and overseeing testing and quality control, maintaining laboratory equipment and records, and coordinating cryopreservation activities. The supervisor also monitors performance and accreditation requirements, maintains regulatory and safety compliance, collaborates with clinical and operational partners, and supports reporting, budgeting, and continuous improvement.
Requirements
- Maintain a current CLS or CRB certification through CDPH.
- Demonstrate proficiency in routine andrology laboratory procedures and experience in a high-volume laboratory setting.
- Have at least two years of laboratory experience in an environment with a caseload comparable to RSC Bay Area.
- Have experience in a medical office setting, preferably in women’s health or OB/GYN.
- Demonstrate proficiency with computer systems, data entry, information retrieval, and standard office equipment.
- Collaborate effectively within a multidisciplinary healthcare team.
- Communicate clearly, accurately, and concisely with colleagues, providers, and patients.
- Demonstrate excellent interpersonal skills and a strong commitment to patient-centered service.
- Demonstrate expertise in continuous quality improvement, customer service, and team development.
Responsibilities
- Oversee daily endocrinology and andrology laboratory operations, workflows, testing quality, and timely patient care.
- Lead staffing, recruitment, scheduling, onboarding, training, and performance evaluations.
- Supervise laboratory personnel, maintain technical proficiency in routine procedures, and guide troubleshooting, equipment use, and clinical processes.
- Perform and oversee endocrinology testing, quality control, specimen collection and handling, result reporting, and laboratory documentation.
- Manage operation, maintenance, and troubleshooting of the Cobas e411 analyzer and ensure accurate integration of laboratory results with the FERT EMR.
- Oversee cryopreservation program activities, including technical guidance and coordination of cryopreserved sperm shipments, records, and invoicing.
- Monitor laboratory performance, quality indicators, proficiency testing, and accreditation requirements, and identify opportunities for continuous improvement.
- Maintain compliance with laboratory standards, organizational policies, HIPAA, OSHA, and applicable regulatory requirements; keep SOPs and safety procedures current.
- Collaborate with physicians, laboratory staff, IVF management, and external partners to resolve operational issues, communicate results, and support patient care.
- Analyze laboratory performance data; prepare routine and ad hoc reports; and support budgeting, cost reviews, and research-related reporting.
- Promote a patient-centered, collaborative workplace through effective communication, responsive service, team engagement, and staff development.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition assistance and professional development support
- Performance-based bonus opportunities
- Generous paid time off and paid holidays
- Paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
