Laboratory Supervisor, Peabody

Beth Israel Lahey Health•Peabody, MA

19h•$100,006 - $125,008•Onsite

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the general supervision of the Executive Director and/or Section Manager, this position provides administrative and technical oversight for the Peabody Laboratory Section. This includes training, procedure review, personnel hiring, evaluation and disciplinary actions, staff development and competency assessment, budget developing and monitoring. The Core Lab Supervisor participates in the overall managerial and operational functions necessary to ensure fulfillment of the department mission, as well as Lahey Health and Medical Center’s mission. Coverage includes occasional weekends and holidays.

Requirements

Bachelors of Science in related field required.
Eligible for certification by American Society of Clinical Pathologists (ASCP) Board of Registry or the National Certification Agency (NCA) for Medical Laboratory personnel. or by American Medical Technologists (AMT) for Medical Laboratory personnel.
Knowledge of clinical tests and standards necessary to perform complex tests and accurately report result.
Analytic ability to perform complex tests, interpret findings, perform calculations, calibrate instruments, etc.
Ability to identify and evaluate clinical testing problems and to effect corrective action procedures and modifications.
Ability to independently assess clinical test results and recommend appropriate additional tests and procedures to medical staff.
Ability to provide technical guidance, instruction, and leadership, to lower level professional staff within area of expertise.
Ability to supervise daily activities.
Ability to concentrate for long periods of time, utilize good judgment, work accurately under pressure and handle stress to met deadlines.
Manual dexterity and acuity necessary to prepare specimens, prepare solutions, screen specimens, and operate instrumentation and a computer.
Interpersonal verbal and written English language skills sufficient to exchange information with physicians and other colleagues.
Skill in the use of personal computers and related software applications.
A minimum of four years of full time experience in a related position required.

Responsibilities

Prepare and maintain policies and procedures appropriate for the operation of this section.
Provide guidance and/or resolution for clinical problem solving (e.g. instrumentation, equipment, test systems, clinical correlation, backup systems, and system performance).
Oversee implementation of new instruments, methodologies and tests.
Develop workflow to achieve simplification of procedures and processes.
Ensure ongoing compliance with all applicable regulatory agencies including but not limited to : JCAHO, CAP, OSHA, DPH, NCCLS.
Maintain adequate and appropriate inventories of all supplies required to perform procedures without emergency shortages.
Perform duties of a medical technologist as required, with skills equal to senior technologists.
Schedule colleagues to meet department workload within budgetary limits. Plan and post schedules at least three months in advance. Plan and post workstation schedules two – three weeks in advance.
Complete timecards to meet appropriate deadlines.
Participate in employment interviews and recommend qualified candidates for vacancies.
Follow LHMC and departmental policies for orientating and training new colleagues.
Ensure all colleagues fulfill their annual mandatory requirements (competency, safety, education, TB, etc.) and that documentation is prepared for each requirement.
Provide continuing education opportunities to colleagues.
Work with section managers to ensure optimal utilization of staff and facilitate cross training of staff.
Discuss disciplinary concerns with the Administrative Director and/or Department Manager. Conduct counseling and disciplinary sessions with colleague when performance warrants. Prepare required documentation.
Conduct colleague performance appraisals on schedule to include past performance and new goals.
Prepare a budget annually with the Department Manager.
Monitor actual expenses to budget and explain variances. Adjust operations as needed.
Contribute to department goal of optimization of resources and revenue enhancement.
Ensure accurate performance of test results by periodic review of Quality Control and taking corrective action as needed.
Ensure continuous quality improvement through active participation in the laboratory Quality Assurance program.
Value and respond to customer feedback by taking corrective action or improving sub optimal services.
Perform, investigate, and write up responses to CAP for proficiency testing failures.
Reassign daily tasks to ensure completion of workload.
Set priorities and organize work time to meet them.
Improve services by working with department managers and technologists to achieve a common goal.
Support new ideas and changes within the department. Adapt to change and situations in a positive manner and work together to effect that change.
Keep all colleagues updated on current changes, memos, and miscellaneous information.
Accept, complete, and report on special assignments within the agreed upon time.
Communicate with colleagues through regularly scheduled laboratory meetings. Encourage input from members of the team.
Set a positive example by maintaining a productive and cooperative working atmosphere.
Attend and participate in laboratory meetings as required (e.g. Laboratory Manager’s Meeting, Performance Improvement Committee, Epic group, etc.).
Meet with the Executive Director as needed.
Maintains strict adherence to the Lahey Clinic Confidentiality Policy.
Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities.
Complies with all Lahey Clinic Policies. Complies with behavioral expectations of the department and Lahey Clinic.
Maintains courteous and effective interactions with colleagues and patients.
Demonstrates an understanding of the job description, performance expectations, and competency assessment.
Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
Participates in departmental and/or interdepartmental quality improvement activities.
Participates in and successfully completes Mandatory Education.
Performs all other duties as needed or directed to meet the needs of the department.