Laboratory Services Manager - St. Rita's Hospital - Lima

Bon Secours Mercy Health • Lima, OH

4d

About The Position

The Laboratory Services Manager manages all aspects of laboratory services for the clinical laboratory at designated sites. The role works with other hospital services to coordinate patient care activities, support performance improvement, and ensure compliance with regulatory and accreditation standards. The manager oversees laboratory operations, staffing, quality, budgets, policies, and accreditation activities.

Requirements

• MLS Medical Lab Scientist certification, or eligibility for certification by a nationally recognized certification agency, preferably ASCP.
• Bachelor's degree in Clinical Laboratory Science, Medical Laboratory Science, Biomedical Science, Biology, or Biochemistry from a CLIA-approved program.
• At least 5 years of experience in a laboratory tech setting.
• Previous leadership experience in a laboratory tech environment.
• Required skills include active listening, service orientation, verbal and written communication, coordination, problem solving, customer service, leadership, mentoring, keyboarding, Microsoft Office, telephone and office machine operation, laboratory information systems, staff training, organization, time management, process improvement, hiring and onboarding, budgeting, accreditation standards, laboratory procedure and policy development, quality metrics and indicators, and scheduling.
• Ability to exercise universal precautions, use personal protective equipment and devices, and learn infection-control policies.

Responsibilities

• Improve laboratory operations and establish objectives related to quality metrics; monitor quality indicators, identify improvement opportunities, submit monthly monitoring reports, and present results to Regional Laboratory Management and Hospital Quality committees.
• Manage the laboratory department, including hiring, staffing, scheduling, and onboarding employees; ensure staffing meets laboratory service requirements, productivity goals, and budget.
• Evaluate staff performance and complete assessments with input from Lead Technologists or Supervisors; counsel staff on issues requiring investigation and work toward resolution.
• Maintain effective communication with staff, management, and regional managers; collaborate with hospital departments and physicians to resolve problems and complaints.
• Facilitate regional laboratory committees and coordinate project completion and implementation of new procedures.
• Monitor laboratory expenses and work with the leader on forecasting, planning, and budgeting; collaborate on plans for capital replacement and acquisition.
• Develop and review general laboratory procedures and policy manuals, and monitor staff adherence to hospital and laboratory policies, including safety.
• Ensure compliance with CAP accreditation terms and applicable regulations; manage general laboratory requirements such as employee competency, proficiency testing, accreditation activities, safety, and document control.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager