Supv, Lab Section -FT- 1st Shift

Orlando Health•Winter Garden, FL

5d•Onsite

About The Position

The Laboratory Section Supervisor monitors and participates in all aspects of daily operations in an assigned laboratory section. The role supervises personnel and test reporting, oversees workflow and quality requirements, supports customer service, and ensures laboratory testing is performed accurately and within established timeframes. The supervisor also performs bench testing as needed and on a regular schedule to maintain proficiency. The position supports the laboratory manager in operational and budget matters, staff management, inventory control, and implementation of test methods and procedures. It ensures that department policies, procedures, quality control, preventive maintenance, troubleshooting, and regulatory and accreditation requirements are followed. The stated schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m.

Requirements

Bachelor’s degree in a related science field.
Graduation from an approved school of medical laboratory technology or appropriate training facility.
Five years of laboratory experience.
Certification by a professional laboratory-certifying agency, such as the American Society of Clinical Pathologists (ASCP), or eligibility for certification.

Responsibilities

Provide daily supervision of personnel and test reporting.
Monitor workflow and evaluate compliance with service guarantees and quality control requirements.
Work cooperatively with customers, respond to their needs, monitor customer satisfaction, and address issues in a timely manner.
Orient and train team members.
Complete performance competency evaluations and coaching plans; recognize and reward positive performance; and address disciplinary matters.
Schedule staff to meet workload requirements while minimizing expense.
Assume bench responsibilities as needed and regularly perform testing to maintain proficiency.
Perform and report routine and special laboratory testing in accordance with established policies and procedures and required timeframes.
Verify the accuracy and reliability of results and quality control data.
Perform, evaluate, and document quality control, preventive maintenance, and troubleshooting procedures.
Monitor test analysis and take corrective action as needed to maintain acceptable analytic performance.
Evaluate team competency and monitor test results, worksheets, quality control records, proficiency testing, and maintenance logs.
Evaluate new test methodologies and instrumentation and make recommendations to the laboratory manager.
Implement new test methods and procedures under the direction of the laboratory manager and medical director.
Support the manager in maintaining the operational budget within budgetary constraints.
Order operating supplies and monitor inventory control, productivity, and appropriate testing utilization.
Direct the development of and compliance with departmental policies and procedures for test performance, quality control, preventive maintenance, and troubleshooting in accordance with regulatory and accreditation requirements.
Monitor workflow and delegate responsibilities to section team members.
Regularly communicate with the manager about day-to-day operations.
Manage human resources functions, including hiring, work assignments, coaching plans, and performance counseling.
Maintain reasonably regular and punctual attendance consistent with applicable policies and laws.
Maintain compliance with stated organizational policies and procedures.
Perform other duties as assigned.