Mgr, Lab Section Operations

Orlando Health•Melbourne, FL

14h•Onsite

About The Position

The Laboratory Section Operations Manager monitors daily laboratory operations to maintain quality performance and compliance with applicable regulations. The role oversees proficiency testing, quality control, corrective actions, staffing, scheduling, personnel training and competency assessment, and implementation of departmental policies and performance management practices. The manager helps set operational goals, evaluates laboratory technology and test methods, supports procurement decisions, prepares and manages capital and operating budgets, monitors financial variances, and leads laboratory performance improvement. The position also works with pathologists, medical staff, laboratory employees, other managers, customers, and Purchasing, while overseeing safety and infection-control practices and ensuring compliance with Orlando Health policies and standards.

Requirements

Graduate from an accredited school of Laboratory Technology.
Bachelor’s degree in a related field.
Completion of a one-year clinical laboratory training internship.
Medical Technologist (MT), Histotechnologist (HT), or Cytotechnologist (CT) certification through the American Society of Clinical Pathologists (ASCP), or eligibility.
Computer knowledge, including Laboratory Information Systems (LIS), Hospital Information Systems (HIS), and personal computers.
Assume responsibility for professional growth, development, and continuing education.
Five years of clinical laboratory experience, including one year of supervisory experience.
Current Florida license as a supervisor in the specialty or specialties required by the laboratory section.
Certification by a professional laboratory-certifying agency, such as ASCP, or eligibility.

Responsibilities

Monitor daily laboratory operations to maintain quality performance and compliance with applicable regulations.
Enroll laboratory services in appropriate proficiency programs and ensure participation.
Maintain an effective quality control program, ensure corrective actions are taken, and prevent reporting results until systems are functioning properly.
Plan staffing and oversee scheduling to meet service demands, ensuring qualified and licensed staff are scheduled.
Orient, train, assess, and develop staff; manage hiring, work assignments, scheduling, coaching, counseling, disciplinary action, and employee separation according to corporate policies.
Implement and maintain the laboratory performance management program, including competency evaluations, coaching plans, and current job descriptions.
Develop and implement departmental policies and procedures for resource utilization, service standards, and regulatory and accrediting requirements.
Assist with planning and developing departmental operational goals.
Evaluate current and future laboratory technology; assist with requests for proposals, prepare technology justifications, and oversee test methodology and instrument changes.
Prepare and maintain capital and operating budgets, operate within budget constraints, use resources cost-effectively, and report financial variances.
Implement the laboratory performance improvement plan and report departmental service monitors, ensuring services meet or exceed customer needs.
Adhere to corporate policies, procedures, value statements, Commitment to Excellence, Code of Conduct standards, and the Compliance Program.
Maintain regular and punctual attendance and compliance with Orlando Health policies and applicable laws and standards.
Interact with pathologists, medical staff, laboratory employees, department managers, and laboratory customers regarding services.
Work with Purchasing on vendor contract negotiations and cost-containment measures.
Use process-improvement indicators, benchmarks, customer requirements, and team input to improve quality, service, and team relationships.
Evaluate the laboratory and healthcare market and implement necessary changes.
Practice and oversee safety and infection-control practices.