Laboratory Quality Coordinator

CarolinaEast•New Bern, NC

About The Position

The Laboratory Quality Coordinator works with the laboratory’s administrative and operations teams to support its quality systems in accordance with accreditation requirements from the College of American Pathologists, the Association for the Advancement of Blood & Biotherapies, and The Joint Commission. The coordinator helps maintain the clinical laboratory’s accreditation status and supports validation activities for new methodologies and equipment. The role also supports and participates in overall quality improvement to maximize the laboratory’s operational effectiveness. Hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. CarolinaEast Health System provides inpatient and outpatient services across the Coastal Carolina region. Its health system includes a 350-bed medical center, employs more than 3,200 team members, and operates physician practices across specialties in four counties. The organization describes its culture as focused on excellence and compassionate, community-centered care.

Requirements

  • Bachelor of Science degree with a major in Medical Technology or a related biological science, including a 12-month practical training program; alternatively, an associate degree in Medical Technology plus five years of hospital experience may be acceptable.
  • Certification or eligibility for certification from a nationally recognized agency such as ASCP.
  • Additional training and experience beyond the level of a non-supervisory technologist is usually required, though exceptions may be made for individuals demonstrating excellent technical and leadership abilities.
  • Thorough, comprehensive knowledge of all test procedures and equipment used in laboratory diagnostic procedures.
  • In-depth knowledge of techniques, principles, instruments, and their interrelationships.
  • Ability to recognize problems, identify their technical or personnel-related causes, develop alternatives, and determine solutions.
  • Communication skills to translate facts and ideas to a variety of people inside and outside the laboratory.
  • Ability to evaluate procedures, equipment, and people, including students and subordinates.
  • Ability to guide and supervise others.
  • Ability to deliver outstanding customer service consistent with CarolinaEast’s Standards of Excellence.

Responsibilities

  • Support the Laboratory’s quality systems in accordance with accreditation requirements.
  • Help ensure the clinical laboratory maintains its current accreditation status.
  • Support validation activities for new methodologies and equipment.
  • Support and participate in overall quality improvement to maximize laboratory operational effectiveness.
  • Evaluate procedures, equipment, and people, including students and subordinates.
  • Guide and supervise other people.
  • Deliver customer service that upholds CarolinaEast’s Standards of Excellence.

Benefits

  • CarolinaEast offers a robust benefits package to full-time employees, as well as benefits for part-time-plus and part-time staff.
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