About The Position

The Lab Project Services Coordinator supports clinical laboratory projects throughout the full study lifecycle by coordinating daily operations, monitoring study performance, and ensuring high-quality, timely deliverables for customers. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Requirements

  • High School Diploma or equivalent; Bachelor’s degree in Life Sciences or related field preferred.
  • Minimum 1 year of relevant experience in clinical, medical, or healthcare environments.
  • Technical proficiency with standard computer applications (Word, Excel, PowerPoint).
  • Other Equivalent combination of education, training, and experience may be accepted in lieu of degree.
  • Strong communication, interpersonal, and stakeholder-management skills.
  • Excellent organizational and time-management abilities in a fast-paced environment.
  • Critical thinking and problem-solving skills to address study issues effectively.
  • Proficiency with study documentation, monitoring tools, and cross-functional coordination.
  • Functional knowledge of English, both written and spoken, is necessary.

Responsibilities

  • Coordinate study start-up activities including meeting minutes, action logs, and protocol-specific laboratory documentation.
  • Support centralized laboratory monitoring and assist with protocol-specific setup requirements.
  • Manage daily operational tasks such as site loading, Investigator Portal access, and kit shipment coordination.
  • Monitor study performance using dashboards and tools to identify trends and escalate issues proactively.
  • Respond to study queries by collaborating with internal teams and external stakeholders.
  • Lead customer communication during periods when the Project Manager is unavailable.
  • Participate in audits and inspections and support training for sites, CRAs, and customers.
  • Coordinate project close-out ensuring compliance with protocol and organizational standards.

Benefits

  • Health insurance
  • Wellness programs
  • Mental health days
  • Financial well-being support
  • Social well-being support
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